Senior Continuous Improvement Specialist

C.H. Robinson•Eden Prairie, MN

1d•Hybrid

About The Position

C.H. Robinson is seeking a Senior Continuous Improvement Specialist to join our Finance Continuous Improvement team. In this role, you will apply our Robinson Operating Model to advance Finance and Enterprise strategies through a Continuous Improvement and Lean framework, engaging with various stakeholders at all levels and understanding their individual requirements. The ideal candidate is passionate about streamlining processes, eliminating waste, and driving organizational excellence. We’re looking for someone who brings expertise in project management, strategy development, and communication – along with the curiosity, mindset, and drive to expand their Continuous Improvement impact across diverse stakeholder groups. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.

Requirements

Bachelor’s Degree from an accredited college or university
Minimum 4 years of professional experience executing large, cross functional projects using a continuous improvement framework
Ability to travel up to 5% (domestically and internationally)

Nice To Haves

Certification in Lean, Six Sigma and/or related methodologies
Excellent project management skills with ability to effectively manage multiple cross-functional workstreams simultaneously
Experience using business and data analytics to drive continuous improvement
Change management capabilities with emphasis on team behavior change
Demonstrated experience influencing without authority, effectively resolving conflict, and thriving in a global matrixed environment
Excellent verbal and written communication skills with the ability to tailor messaging to the appropriate audience
Ability to motivate and inspire cross-functional teams
Values a diverse and inclusive work environment

Responsibilities

Continuously identify and reduce waste, friction, and inefficiencies in operational processes, and monitor process effectiveness and efficiency
Support Continuous Improvement initiatives in line with Global Finance and Enterprise strategies
Act as a change agent during project implementation to support successful delivery, partnering with business stakeholders to ensure effective communication and proper documentation of project activities
Identify risks and develop mitigation and contingency plans, maintaining strong documentation practices and clear communication to support project continuity
Support data and metric-driven CI efforts aligned to functional or business strategies, contributing to operational effectiveness and efficiency across teams.
Collaborate with the Analytics team to create or improve operational performance reports to provide insights to leadership and employees; monitor performance, workload, and resource reports, estimate and measure project value
Collaborate with cross-functional teams to execute process mapping exercises, time studies, and other project-related process improvement tasks
Collaborate with business partners across functions to ensure the successful implementation of projects through the deployment of tools, processes, and personnel
Support and document calculations for return on investment (ROI) for identified Lean and process improvement solutions to enable prioritization
Build and manage relationships and communications between internal and external stakeholders and senior management
Support ongoing Continuous Improvement and Lean training, coaching, and development (PDCA Cycles, VSM, Problem Solving, Daily Management, etc.)
Identify opportunities to enhance or supplement existing technologies through collaboration with internal and external stakeholders to advance processes and automation
Foster a culture of accountability, execution and on-going training and development
Stay current on industry trends and emerging market conditions related to organizational effectiveness, Continuous Improvement, Lean Transformation, and enabling technologies

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Career development, networking, and team-building opportunities