Senior Continuous Improvement Partner

Alaska AirlinesSeatac, WA
Onsite

About The Position

The Senior Continuous Improvement Partner is a subject matter expert in the analysis, design and improvement of processes and tools at Alaska Air Group. As an individual contributor, this role solves complex, ambiguous problems utilizing continuous improvement methodologies. Additionally, this role is seen as a subject-matter expert who can deliver outcomes and coach others on best continuous improvement practices.

Requirements

  • 4 years of experience in management consulting, project management, change management, organizational development, Lean/Six Sigma process improvement, or related area.
  • A Bachelor’s degree with a focus in business administration, organizational development, human resources or a related discipline, or an additional two years of training/experience in lieu of this degree.
  • Proven project and change management skills, and the ability to apply research and best practices to existing business problems.
  • Ability to lead analytical studies, project definition, and recommendations.
  • Demonstrated experience using a data-driven approach for decision making and solution implementation.
  • Experience utilizing integrated HR/people systems.
  • Knowledge of HR/people processes.
  • Excellent written and verbal communication skills.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.

Nice To Haves

  • Certified practitioner in one or more of the following areas: Accelerated Improvement Workshop (AIW) certified, Greenbelt/Blackbelt, Lean, or Six Sigma.
  • Experience with SQL queries and mining databases.

Responsibilities

  • Act as lead subject matter expert in the analysis, design and improvement of processes and tools utilized by the Corporate Strategy and Performance Improvement team.
  • Partner with the Director of Corporate Strategy and Performance Improvement and Continuous Improvement Partner to set priorities for process improvement efforts to ensure greatest benefit.
  • Exercise judgement to make decisions regarding the performance management and improvement processes to ensure a positive, measurable, and sustainable impact on the organization.
  • Identify issues and opportunities of current team processes, and makes recommendations to address improvements to their structure, governance, capabilities, quality, efficiency and effectiveness, measurement and communication.
  • Influence and coaches cross-departmental and cross-divisional teams to develop and implement new or improved processes to deliver significant changes to the business.
  • Build collaborative, process-centric cross-divisional teams and processes to influence and sustain improvements and changes.
  • Help to grow continuous improvement capabilities with the organization in partnership with leadership.
  • Identify and communicate any unresolved problems or possible timeline issues along with recommending actions for correction.
  • Partner with leaders to conduct data analysis and utilize a data-driven approach for setting priorities and for identifying opportunities for increasing efficiencies and effectiveness.
  • Responsible for monitoring and understanding process trends and leading practices occurring in the marketplace.
  • Own reporting, process improvement implementation efforts, and change management plans to ensure adoption of improved processes.

Benefits

  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off
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