Senior Content Specialist, Securities

Kaplan

22h • Remote

About The Position

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Senior Content Specialist creates, reviews, and edits high-quality content for securities and futures licensing exams, including written materials, digital assets, online programs, classroom resources, and video scripts. This role ensures all content complies with FINRA, NFA, NYSE, and NASAA exam and continuing education requirements, supporting the organization’s mission to deliver accurate and compliant financial training. The Senior Content Specialist maintains the company’s reputation as a trusted authority in qualification compliance across regulatory bodies and their member firms. This role takes responsibility for the quality and accuracy of products based on internal and external feedback as well as industry and regulatory developments and feels a strong sense of responsibility for content performance, actively monitoring metrics and suggesting improvements. In a senior role, they mentor junior team members and oversee content development to ensure consistent quality and alignment with industry standards.

Requirements

• Bachelor’s degree in Securities/Financial Services
• 8+ years of experience
• Securities product knowledge, technical writing and teaching in an academic or professional learning environment
• Securities license(s) and/or or financial services professional designation(s), masters degree, or law degree
• Proficiency with Google Workspace, Microsoft Office Suite - in particular, Word, Excel, and PowerPoint (specifically skills to create effective slide presentations)
• Proficiency with content management systems
• Experience with editing PDFs and digital content
• Ability to read, interpret, proof, and edit technical securities-related material and write course content in a manner easily understood by students
• Deductive reasoning and problem-solving skills
• Excellent interpersonal and communication skills, both written and verbal
• Self-starter with high energy and diligent work ethic, demonstrated ability to meet tight deadlines

Nice To Haves

• Industry contacts within key SROs and associations
• Strong attention to detail
• Strong organizational skills and ability to multi-task
• Experience with utilizing GenAI tools to assist in content development is preferred

Responsibilities

• Create new content, including written/printed assets, digital assets, and online programs, question and rationale writing, classroom resources, and scripts and delivery for video assets, based on market demand, client, student, and Kaplan faculty feedback, industry research and best practices, and internal guidance from instructional design and learning analytics partners.
• Work closely with the content and product managers as well as other content specialists to review written, online, and other media for quantitative and qualitative content regarding relevance, quality, and accuracy.
• Suggest improvements/additions to existing content.
• Respond to customer and student inquiries and support marketing, sales and customer engagement teams by participating in customer meetings, webinars, community forums, and other related events
• Audit classes and other live instruction events to ensure alignment with the intended content scope and performance and provide feedback to faculty.
• Participate as a team member by communicating project status and work with other teams to meet tight deadlines.
• Independently manage research activities and other product development projects.
• Aid in the training of content specialists and others in content development projects.
• Test products before release for content quality and technical aspects.
• Perform additional duties as assigned by the supervisor to achieve organizational goals.

Benefits

• Remote work provides a flexible work/life balance
• Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
• Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
• Comprehensive health benefits new hire eligibility starts on day 1 of employment
• Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level