Senior Content Engineer

Platform.sh

5d • Remote

About The Position

As a Senior Content Engineer at Upsun, you will redefine how developer documentation is created, maintained, and consumed in an AI-native world. This isn’t a traditional technical writing role; rather than being a bottleneck for content, you are an architect of systems. You will build the AI-powered infrastructure and editorial frameworks that empower engineers and product managers to publish high-quality documentation themselves.
You are a systems thinker who thrives on technical ownership. You bridge the gap between hands-on engineering—building Claude skills and content pipelines—and sharp editorial judgment. By setting the standards and guardrails for automated workflows, you ensure that every piece of content we ship is accurate, clear, and optimized for both human developers and AI agents.
Beyond automation, you are the final quality gate. Your work ensures that documentation can keep pace with rapid engineering cycles without sacrificing the clarity and "voice" developers love. You are an enabler, shifting the team from a "writer writes everything" model to a "writer enables everyone to write well" philosophy.

Requirements

• Ability to read and write code (TypeScript or Python preferred), build integrations, and work comfortably with SDKs and APIs.
• The skill to take a rough technical draft and turn it into something developers love, with strong opinions on clarity and structure.
• Hands-on experience building with or around LLMs, including prompt engineering and AI-assisted workflows.
• A mindset that prioritizes pipelines and frameworks over one-off documents to solve content problems at the system level.
• A proactive approach to working with engineering and product teams to win buy-in and drive timely results.
• Professional-level fluency in English for writing and global team collaboration.

Nice To Haves

• Background in Developer Advocacy or DevRel.
• Experience building MCP servers or similar AI agent integrations.
• Familiarity with docs-as-code workflows (e.g., Mintlify, Docusaurus).
• Proven track record of enabling non-writers to produce high-quality content through training or editorial workflows.
• Contributions to open-source documentation or developer communities.

Responsibilities

• Design and build Claude skills, MCP integrations, and automated pipelines that transform internal knowledge into publication-ready docs with minimal manual intervention.
• Act as the final reviewer for content produced by AI-assisted workflows and engineers, maintaining a high bar for technical accuracy and polish.
• Define content structures and metadata standards that ensure our documentation is agent-consumable and machine-parseable.
• Train and support engineers and PMs to document their own features using the tools and frameworks you create.
• Partner closely with Engineering and Product teams to ensure new features ship with documentation-ready context.
• Build automated loops to identify content gaps and outdated docs, using metrics to track quality and documentation satisfaction.
• Work with Developer Advocates to refine tutorials, blog posts, and SDK documentation for high-visibility releases.

Benefits

• Flexible PTO
• Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
• Company stock options
• Professional development budget
• Office equipment budget
• Wellness budget
• Annual team gatherings
• Internet reimbursement
• Inclusive parental leave
• Remote work travel program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed