Senior Consumer Compliance Analyst

S&T BankPlum, PA
3d$48,000 - $115,500

About The Position

Assists the Consumer Compliance Manager with ensuring S&T Bank operates in conformity with federal and state consumer protection laws, regulations, and regulatory guidance. This is accomplished through performing Regulatory and Third-Party Risk Assessments, regulatory research, Complaint Management, and providing guidance to business lines.

Requirements

  • Four year college degree in Business or a related field from an accredited college or university.
  • Must currently hold or be willing to pursue CRCM or related certification, such as CIPP, or CCEP.
  • The employment candidate should have specialized education on federal laws, regulations, and policies related to consumer protection as noted in applicable federal regulatory examination manuals.
  • Requires two to five years general experience with two to five years of regulatory compliance or consulting experience in financial services or two to five years in banking in lending origination, servicing, quality control, audit, or similar.
  • Excellent and effective verbal, written and interpersonal communication skills
  • The ability to effectively read and interpret consumer banking law, regulations and policy
  • A diplomatic and professional demeanor
  • An understanding of internal control concepts.
  • Must have a basic skill level in the use of a graphics and telephone equipment.
  • Must possess proficient skill level in the use of a calculator, word processing, spreadsheets, databases, and banking systems: BVS, BI, etc.
  • Must have proficient skill level in performing Internet research and other software as assigned such as fair lending, HMDA and CRA systems.

Responsibilities

  • Has an understanding of consumer protection laws, regulations and policies that apply to S&T’s business operations.
  • Holds the designation of Certified Regulatory Compliance Manager from the ABA or is willing to pursue.
  • Executes Regulatory Risk Assessments to assess and mitigate risk to the Bank and Business Lines according to regulations as directed by the Consumer Compliance Manager, and makes suggestions for improvement to this process and Business Line Processes/Procedures.
  • Executes compliance risk assessments on products, services, and third-party vendors.
  • Monitors and tracks Consumer Complaints for regulatory requirements, drafts written responses, and assists Business Lines with resolution.
  • Assists in the identification and quantification of compliance risk considering the size, level, and complexity of S&T’s operations; financial product and service offerings; and their delivery systems.
  • Assists in developing and maintaining working relationships with the first line of defense to ensure that compliance requirements are incorporated into business processes of the first line of defense, and to establish an effective monitoring system to ensure that responsibilities are carried out and requirements are met.
  • Performs compliance training to assist business line management and the Training Department as directed.
  • As assigned, participates on committees and task forces involved with new product initiatives and lines of business to assist in the identification and mitigation of compliance risk.
  • Assists in the development and maintenance of compliance procedures for business line management.
  • May be asked to assist with monitoring and testing, marketing reviews, and other duties to support the compliance management department.
  • Assists with compiling compliance-related data for management reporting.
  • Demonstrates an ability to work independently and as a team player; exhibits excellent interpersonal skills to contribute to the success of the department and in turn, the organization.
  • Maintains a good working relationship with all S&T employees and becomes a respected subject matter expert. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
  • Performs additional duties as assigned.
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