Senior Consulting Project Manager - Retail and Consumer Goods

Microsoft•,

5d•$124,500 - $231,700

About The Position

Microsoft Industry Solutions Delivery is a global organization of strategic sellers, industry and security experts, engineers, data scientists, architects, consultants, and delivery specialists. The organization partners with customers worldwide to address their challenges through industry-specific solutions and supports customers across their digital and AI transformation journeys using Microsoft Cloud and AI. The Senior Consulting Project Manager – Retail and Consumer Goods leads complex, multi-track programs for top-tier retail and consumer goods clients. The role ensures technical delivery aligns with strategic business outcomes and serves as the primary orchestrator among executives, customers, project teams, partners, sales, customer success, and engineering. The project manager manages stakeholder relationships and delivery while also contributing to commercial success, growth opportunities, and long-term customer strategy. The role offers the opportunity to develop business acumen and executive stakeholder management capabilities. Microsoft describes its culture as grounded in a growth mindset, innovation, collaboration, respect, integrity, accountability, and inclusion.

Requirements

Bachelor's degree in a related field and 5+ years of project management experience, or equivalent experience.
Demonstrated experience in Retail Consumer Goods.
Experience presenting to executive leaders and communicating strategic value to customers.
Ability to lead complex, multi-track programs and translate technical delivery into business outcomes.
Background in consulting or practice leadership, with the ability to run engagements like a business.
Track record of influencing strategy and building long-term customer relationships.

Nice To Haves

Bachelor's degree in a related field and 12+ years of project management experience, or equivalent experience.
Project Management Professional (PMP) certification.
6+ years of financial management experience.
Agile certification, Scrum Master certification, PMI Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.

Responsibilities

Drive consulting engagement delivery throughout the project lifecycle, including planning, execution, governance, risk management, financial management, and closure.
Build trusted relationships with customer stakeholders, manage expectations, address issues, and help resolve escalations to maintain customer satisfaction.
Coordinate customers, project teams, partners, sales, customer success, and engineering stakeholders to promote alignment and predictable delivery outcomes.
Manage project financials, forecasts, utilization, budgets, risks, assumptions, and dependencies while maintaining delivery quality and profitability.
Support presales, scoping, and contracting with delivery expertise, estimates, staffing plans, implementation approaches, and delivery risk assessments.
Lead delivery governance, including executive status reviews and steering committee discussions, and communicate progress, risks, decisions, and outcomes.
Identify opportunities to accelerate customer value realization and cloud adoption and to develop future phases of work with account teams.
Promote operational excellence through delivery methodologies, quality controls, lessons learned, and continuous improvement.
Foster accountability, collaboration, and high performance across cross-functional and geographically distributed teams.
Coach and mentor project team members and share delivery knowledge and best practices.