Senior Consulting Analyst (Reverse Mortgage)

Information Systems & Networks Corporation• US,

19d

About The Position

At ISN, we believe our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public. Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies, ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We have earned more than 100 commendation letters from our customers recognizing our commitment to exceptional quality, timely delivery, and unwavering integrity. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations. At ISN, you'll find more than a job—you'll find an opportunity to build your career, collaborate with talented professionals, and make a meaningful impact supporting important federal missions. We foster a collaborative, inclusive culture where employees are encouraged to learn, grow, share ideas, and contribute to innovative solutions for our customers. Whether you're just beginning your career or bringing years of experience, you'll join a team that values integrity, accountability, teamwork, and continuous improvement. If you're passionate about making a difference and delivering exceptional results, we'd love to have you on our team.

Requirements

A minimum of ten years of experience in the field of financial management, HECM mortgage loan servicing, and mortgage loan servicing information technology applications.
Subject Matter Expertise in FHA Mortgage Loan Servicing and experience with portfolio management.
HECM loan origination, loan servicing, loss mitigation, mortgage banking, mortgage servicing, and asset disposition.
FHA HECM mortgage terminology.
Interpretation and implementation of FHA’s HECM policies, procedures, and Mortgagee Letters.
Understanding of FHA reverse mortgage related financial transactions and the demonstrated ability to advise staff on mortgage lending solutions that conform with FHA HECM policies, procedures, and Mortgagee Letters.
Creation and maintenance of supporting documentation to substantiate HECM financial transactions and account balances.
Successful interaction and business relationships with FHA-approved HECM mortgage lenders, investors, custodians, servicers, master servicers, third-party vendors, and internal constituents at all organizational levels.
Positive, problem-solving approach and positive relationships within a team environment.

Responsibilities

Serve as the Subject Matter Expert (SME) in FHA Home Equity Conversion Mortgage (HECM) loan servicing, the Federal Housing Administration’s reverse mortgage.
Support the design, implementation, and optimization of mortgage servicing technology platforms and information systems used to manage HECM portfolios.
Analyze servicing workflows, system integrations, and operational processes to ensure efficiency, accuracy, and regulatory compliance.
Collaborate with program management, technical teams, and government stakeholders to support successful delivery of BSP services for the HECM program.
Provide recommendations on process improvements, servicing best practices, and risk mitigation strategies.
Assist in the evaluation and enhancement of data management, reporting, and financial tracking systems supporting HECM servicing.
Contribute domain expertise to program planning, system enhancements, and operational strategies.
Ensure servicing activities align with FHA/HUD regulations and federal program requirements.
Provide subject matter expertise to inform the design, development, and enhancement of mortgage loan servicing systems, ensuring alignment with servicing workflows, regulatory requirements (e.g., FHA, Ginnie Mae), and investor reporting standards.
Collaborate with product owners, developers, and architects to translate servicing requirements into system functionality, supporting configuration, testing (UAT), and continuous improvement of platforms (e.g., Salesforce-based or enterprise servicing systems).