Senior Consultant

TechnoMile•McLean, VA

20h•Hybrid

About The Position

TechnoMile is seeking a Senior Consultant with a strong functional background to join its Professional Services team. The consultant works directly with clients to connect business needs to delivered solutions and owns the functional solution design for client engagements. The role involves understanding client operations, translating requirements into user stories and configuration, and guiding stakeholders from discovery through user acceptance and adoption. The Senior Consultant leads implementations of TechnoMile solutions for midsize to enterprise projects, ensuring designs meet client business requirements. The role collaborates with business analysts, Salesforce and Microsoft Dynamics administrators, and IT support to deliver projects on time, within scope, and on budget. The position is hybrid and based out of the Tysons Corner, Virginia office.

Requirements

Bachelor’s degree in Information Technology, Business Administration, or a related field, or equivalent experience.
8+ years of hands-on Salesforce or Microsoft Dynamics experience, including designing and implementing client solutions.
Proven experience leading requirements gathering, business process analysis, and fit-gap analysis.
Strong track record writing user stories, acceptance criteria, and test cases.
Demonstrated scope control and change management experience, including impact analysis.
Excellent communication and facilitation skills, from end users to executives.
Ability to thrive in a fast-paced, team-oriented, client-facing environment.
U.S. citizenship required.

Nice To Haves

Experience implementing packaged or ISV applications on Salesforce or Dynamics.
Background in government contracting business processes such as capture, contracts, or project management.
Salesforce certifications such as Administrator, Platform App Builder, or Business Analyst, or Microsoft Dynamics 365 functional certifications.

Responsibilities

Own functional solution design for client engagements and ensure designs meet business requirements.
Lead implementations of TechnoMile solutions for midsize to enterprise projects.
Facilitate discovery and requirements workshops with business stakeholders; gather, analyze, and document requirements, processes, and use cases.
Translate business needs into user stories with acceptance criteria, map requirements to product capabilities, and identify gaps and options for addressing them.
Configure declarative solution elements, including objects, fields, page layouts, automation, and security.
Present solution alternatives and advise clients on standard configuration versus custom development.
Demonstrate functionality, write test cases, and support clients through user acceptance testing.
Analyze change requests and document impacts on requirements, configuration, data mapping, timeline, and budget.
Refine estimates and delivery plans for each phase of the implementation lifecycle.
Develop training materials and user documentation, and deliver training and knowledge-transfer sessions to administrators and end users.
Provide functional and process guidance to project teams throughout engagements.