Senior Consultant

TechnoMile • McLean, VA

17h • Hybrid

About The Position

TechnoMile is seeking a Senior Consultant with a strong functional background to join its Professional Services team. The role connects clients’ business needs to delivered solutions and owns functional solution design for client engagements. The Senior Consultant learns how the client’s business operates, translates requirements into user stories and configuration, and guides stakeholders from discovery through user acceptance and adoption.

The Professional Services and Delivery team implements TechnoMile solutions and plans and delivers projects on time, within scope, and on budget. Team members work closely with business analysts, Salesforce and Microsoft Dynamics administrators, and IT support. This position is hybrid and based out of the Tysons Corner, Virginia office.

The role leads implementations for midsize to enterprise projects, facilitates requirements and business-process workshops, maps requirements to product capabilities, configures declarative solution components, advises clients on solution options, and supports testing, change management, planning, training, and adoption. The Senior Consultant also provides functional and process guidance to project teams throughout engagements.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or a related field, or equivalent experience.
• At least 8 years of hands-on Salesforce or Microsoft Dynamics experience, including designing and implementing client solutions.
• Experience leading requirements gathering, business-process analysis, and fit-gap analysis.
• Strong track record of writing user stories, acceptance criteria, and test cases.
• Demonstrated scope control and change-management experience, including impact analysis.
• Excellent communication and facilitation skills, from end users to executives.
• Ability to work in a fast-paced, team-oriented, client-facing environment.
• U.S. citizenship required.

Nice To Haves

• Experience implementing packaged or ISV applications on Salesforce or Dynamics.
• Background in government contracting business processes such as capture, contracts, or project management.
• Salesforce certifications such as Administrator, Platform App Builder, or Business Analyst, or Microsoft Dynamics 365 functional certifications.

Responsibilities

• Own functional solution design and lead implementations of TechnoMile solutions for midsize to enterprise projects, ensuring designs meet client business requirements.
• Facilitate discovery, requirements, and business-process sessions with stakeholders; gather, analyze, and document requirements, processes, and use cases.
• Translate business needs into clear user stories with acceptance criteria, map requirements to product capabilities, and identify gaps and options for addressing them.
• Configure declarative solution components, including objects, fields, page layouts, automation, and security.
• Present solution alternatives and advise clients on when standard configuration is appropriate and when custom development is justified.
• Demonstrate functionality, write test cases, and support clients through user acceptance testing.
• Analyze change requests and document their impact on requirements, configuration, data mapping, timelines, and budgets.
• Refine estimates and delivery plans for each phase of the implementation lifecycle.
• Develop training materials and user documentation, and deliver training and knowledge-transfer sessions to administrators and end users.
• Provide functional and process guidance to project teams throughout each engagement.

Benefits

• Unlimited PTO.
• 401(k) match.
• Health coverage with employer-paid or employer-contributed HSA options.
• Annual professional development allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior