Senior Consultant - Network Performance

Urban Science Applications, Inc.•Long Beach, CA

2d•$88,000 - $110,670•Hybrid

About The Position

This role supports the delivery of Network Performance services for Urban Science clients as part of a collaborative account team. It combines technical expertise and client-facing skills to deliver accurate, efficient analyses, projects, and solutions. Regular in-person collaboration with the local team is essential. The role is based out of the Long Beach, California office and offers hybrid flexibility, with on-site work required up to three days per week, primarily in Long Beach and occasionally in Fountain Valley, depending on business and client needs. The position uses proprietary software, advanced Excel, SQL, and C#, with supplemental use of Python, VBA, SSIS, and Microsoft Office. Occasional client presentations may be required; strong slide-deck development skills are preferred. Urban Science will not provide immigration-related sponsorship for this role, now or in the future. The expected salary range is $88,000–$110,670, with potential for a discretionary bonus. The role requires a bachelor's degree and at least four years of relevant professional experience. Technical or quantitative degrees are strongly preferred, and six years of relevant experience is preferred. Required certifications and training include an Apprentice certification in one practice area (or equivalent), an additional specified practice-area certification or Apprentice certification, Urban Science Ambassador designation, Statistics I and Basic Statistics Assessment, and Introduction to Operations Research (or equivalents). The position may require work beyond a standard 40-hour workweek to meet business or client needs. The job description also lists potential supervisory responsibilities in preparation for possible future supervisory duties, including setting objectives, assigning and prioritizing work, participating in performance appraisals, approving timesheets, overseeing training, and coaching and mentoring assigned staff.

Requirements

Bachelor's degree from an accredited college or university, or equivalent foreign institution.
At least 4 years of relevant professional experience.
Demonstrated knowledge of relational database management, including queries, scripts, stored procedures, data import and export, and data manipulation; SQL experience is required.
Proficiency in Microsoft Excel for charting, graphing, formulas, functions, and data filtering, sorting, and formatting; intermediate knowledge of Word, PowerPoint, and Access.
Programming proficiency appropriate to the role; technologies used may include .NET, VBA, C#, SQL, Java, HTML, SSIS, and open-source tools.
Knowledge of basic descriptive statistics and ability to perform simple statistical analyses and create scatter plots, bar charts, and histograms; ability to select and apply appropriate mathematical methods or formulas.
Ability to prioritize competing demands and manage multiple concurrent tasks.
Ability to identify potential new client opportunities and proactively communicate them to management.
Strong verbal and written communication, analytical thinking, results orientation, ethics and integrity, teamwork, self-control, information seeking, initiative, attention to detail, quality control, customer service, adaptability, conceptual thinking, interpersonal understanding, self-confidence, and relationship-building skills.
Certification of Apprentice in one practice area or external equivalent.
Either Certification of Consultant in one practice area or Certification of Apprentice in two practice areas, or an external equivalent.
Urban Science Ambassador designation.
Completion of Statistics I and Basic Statistics Assessment, or external equivalent.
Completion of Introduction to Operations Research, or external equivalent.

Nice To Haves

Six years of relevant professional experience, ideally in a data-driven, analytical, consulting, or client-service environment.
A technical or quantitative degree, such as engineering, applied mathematics, statistics, applied science, information systems, or operations research.
Power BI knowledge.
Strong slide-deck development skills for occasional client presentations.

Responsibilities

Plan, organize, develop, and deliver client-requested reports, deliverables, and projects on time and to client specifications.
Design, create, and manage client databases using Urban Science proprietary software, ensuring accurate, high-quality data.
Assist management in creating client estimates and proposals.
Serve as a client contact, build relationships, respond to requests and inquiries promptly, and help improve client satisfaction.
Develop a thorough understanding of client data for assigned projects to create appropriate deliverables.
Track, process, analyze, and verify data to improve its accuracy and quality.
Take responsibility for the accuracy and quality of data used on assigned projects.
Perform application coding and testing associated with development of custom client software.
Use technical skills to update and maintain Urban Science internal software systems accurately.
Adhere to Urban Science and client quality-control standards.
Coordinate with individuals and teams to complete analyses, tasks, and projects on time and to a high standard.
Attend project meetings and present project status updates, conclusions, and results to client representatives or internal management.
Proactively update management and report issues in a timely manner.
Work with the manager to understand and implement solutions that improve client satisfaction (NPS).
Partner with internal teams to ensure software is installed, configured, and functioning at established quality levels.
Participate in required Urban Science training programs and pursue targeted development objectives.
Complete annual goal setting and performance reviews with the manager promptly.
Work with the manager to prioritize other assigned duties.
For assigned staff, as called upon in preparation for potential future supervisory responsibilities: set objectives; participate in performance appraisals; assign and prioritize work; approve timesheets; maintain quality, quantity, and timeliness standards; oversee training; and coach, mentor, manage, and motivate.