Senior Consultant--Homelessness and Human Services

BerryDunn • Remote,

8d • $80,000 - $135,000

About The Position

BerryDunn is seeking a Senior Consultant with expertise in homelessness services, housing and shelter operations, and human services program implementation to serve as the Homelessness and Housing Stability Lead for the Division of Homelessness Assistance and Poverty Prevention (DHAPP) within Guam’s Department of Public Health and Social Services. The role leads and coordinates implementation support for DHAPP’s five-year strategic plan, applying program leadership, project management, stakeholder engagement, and subject matter expertise to strengthen organizational capacity, improve service coordination, and expand sustainable supports for individuals and families experiencing homelessness and poverty.

The Senior Consultant works with engagement leadership and multidisciplinary teams to lead complex public-sector initiatives involving government agencies, community partners, service providers, and people with lived experience. The role facilitates complex conversations, oversees high-quality deliverables, and translates strategic priorities into measurable, sustainable results. It collaborates with teams supporting homelessness services, public health, Medicaid, human services, systems, data, process improvement, organizational change, funding, and implementation.

The position may be based in a BerryDunn office or remotely and reports to the HHS Practice Area Lead Principal. The successful candidate must be willing to support Guam business hours, minimally from 8 a.m. to noon Tuesday through Friday Chamorro Standard Time. Travel may range up to 50%, depending on client and project needs, including periodic travel to Guam.

Requirements

• Bachelor’s degree in human services, social work, public health, public policy, public administration, or a related field, or equivalent work experience.
• At least 8 years of experience working with or for state, territory, or local government agencies or community-based organizations responsible for homelessness, housing stability, poverty prevention, or related human services programs.
• Substantive experience working directly with individuals and families experiencing homelessness and engaging people with lived experience in program planning, service design, implementation, or continuous improvement.
• Understanding of homelessness response systems, shelters, transitional housing, drop-in services, coordinated service delivery, referral networks, and person-centered approaches.
• Experience leading complex initiatives involving government agencies, nonprofit and community partners, service providers, and other diverse stakeholders.
• Strong project management and organizational skills, including managing workplans, schedules, budgets, risks, issues, dependencies, competing priorities, and deliverables.
• Experience translating strategic plans, policies, needs assessments, and stakeholder input into practical implementation plans, processes, tools, and measurable outcomes.
• Strong facilitation and relationship-building skills, including navigating sensitive topics and engaging stakeholders with respect, cultural humility, and sound judgment.
• Strong written communication skills and ability to explain complex issues clearly, concisely, and logically for varied audiences.
• Strong verbal communication and presentation skills, including communicating recommendations to client, project, and community leadership.
• Client-focused mindset and ability to build and sustain positive working relationships with staff, clients, community partners, and diverse stakeholders.
• Attention to detail, accountability, adaptability, and ability to remain calm, focused, and solutions-oriented during busy or challenging periods.
• Ability and willingness to work Guam business hours as needed for client meetings, community engagement, project deadlines, and team collaboration.
• Ability and willingness to travel to Guam and other client locations based on project needs.
• Proficiency with Microsoft Office tools, including PowerPoint, Excel, Word, Project, and Visio.

Nice To Haves

• Experience with funding strategy and diversification, shelter or transitional housing planning, coordinated service delivery, data and performance management, organizational change, and staff development is strongly preferred.
• Interest in coaching, mentoring, and supporting the development of junior team members.

Responsibilities

• Serve as a homelessness and housing subject matter expert and lead BerryDunn’s implementation work.
• Lead project delivery on time and within budget, managing plans, staff, status reporting, risks, quality, and deliverable acceptance.
• Translate the client’s strategic plan into prioritized actions, clear responsibilities, and measurable outcomes.
• Facilitate stakeholder engagement using trauma-informed, person-centered, and culturally responsive practices.
• Support organizational development, policies, processes, workforce readiness, training, and communications.
• Serve as a trusted advisor to clients and help them solve complex challenges.
• Recommend service improvements that strengthen access, coordination, continuity, and outcomes.
• Support data, technology, case management, and performance management improvements.
• Advance community partnerships, collective impact, shared outcomes, and strategic coordination.
• Support funding strategy, diversification, grant development, and long-term sustainability.
• Develop clear, practical, high-quality client-ready deliverables and implementation tools.
• Communicate project status, risks, issues, and recommendations to project teams, client leadership, and other stakeholders.
• Build the client’s capacity to sustain new structures, processes, tools, and services.
• Provide high-quality services and deliverables in accordance with BerryDunn’s Consulting Quality Management Program.
• Support business development activities, including proposal development, as needed.
• Contribute to staff development, team learning, and a positive, collaborative, and innovative HHS team culture.

Benefits

• Eligible employees have access to benefits supporting physical, mental, career, social, and financial well-being.
• The position may be eligible for a discretionary annual bonus based on company and personal performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior