Senior Consultant, Third Party Archer Product Support
About The Position
As a Senior Consultant, Third Party Archer Product Support, you'll play a pivotal role within the Third Party Governance Office (TPGO), leading both business and technical initiatives that shape the strategic direction of our product support team. Acting as the primary bridge between business stakeholders and technology partners, you'll drive the end-to-end delivery of solutions by applying advanced design thinking, process optimization, and user experience methodologies. Your expertise will be crucial in architecting intuitive, scalable systems that elevate user satisfaction and business outcomes. You'll oversee the Archer product lifecycle, prioritize initiatives, and ensure alignment with organizational goals and regulatory requirements. As a key member of the Product Support Team, you'll mentor junior team members, foster collaboration, and champion continuous improvement across processes and platforms. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
Requirements
- Demonstrated experience in product ownership, business analysis, or process design.
- Experience within a governance, risk, or compliance environment.
- Deep expertise in Archer (or similar GRC platforms) and have a proven track record of leading successful product or platform implementations.
- A degree or diploma in business management, finance, or a related field.
- Relevant experience in project management or product ownership.
- Keen attention to detail and critical thinking skills.
- Embrace and champion change.
- Continuously evolve your thinking and the way you work to deliver your best and support organizational growth.
- Bring your real self to work, and live our values - trust, teamwork, and accountability.
- Accountability
- Archer GRC
- Decision Making
- Fostering Collaboration
- JIRA Tool
- Microsoft ALM
- People Management
- Process Improvements
- Product Development
- Product Ownership
- Teamwork
- Third Party Risk Management
Responsibilities
- Lead Innovation and Transformation – Set the vision for product development, driving innovation and simplification across TPGO processes and solutions.
- Evaluate and implement best-in-class industry practices in system and data design, user experience, and process governance.
- Champion the adoption of Archer and other enterprise platforms, ensuring solutions are robust, compliant, and aligned with business objectives.
- Act as the primary liaison for senior business and technology stakeholders, translating complex business needs into actionable product roadmaps.
- Lead cross-functional teams to deliver high-impact projects, balancing competing priorities and resources to achieve optimal outcomes.
- Provide guidance and mentorship to junior Product Owners and team members, cultivating a high-performance, collaborative culture.
- Foster an environment of continuous learning, knowledge sharing, and professional development within the team.
- Engage in sprint planning, daily stand-ups, and retrospectives, while monitoring progress and addressing any blockers.
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
