Senior Consultant, Strategy, Growth & Transformation

Deloitte • Tampa, FL

12d • $128,000 - $252,500

About The Position

As a Healthcare Payor Senior Consultant on Deloitte’s AI & Engineering Industry Solutions team, you will support health plan transformation engagements. You will apply expertise in health plan domains to help clients redesign platforms and processes, improve operating models, implement change, and execute transformation initiatives. The role involves translating business needs and ambiguous priorities into actionable initiatives, functional requirements, recommendations, and decision materials, and supporting clients in operationalizing recommendations and tracking progress.

The AI & Engineering team builds, deploys, and operates sector-focused solutions across software, data, AI, networks, and hybrid cloud infrastructure. Deloitte’s Healthcare Consulting practice works with national and regional health plans and healthcare systems to transform care delivery, modernize operations, and strengthen business and operating models. The role may require travel up to 50%, on average. Recruiting for this role ends on March 1, 2027.

Requirements

• Bachelor’s degree and at least 4 years of professional experience in health care or consulting.
• At least 2 years supporting health plans, payers, or pharmacy benefit managers (PBMs) in one or more of these areas: core administration, claims, enrollment, billing, customer service, utilization management, care management, or pharmacy operations.
• At least 2 years leading process redesign, operating model transformation, or business transformation initiatives and translating business needs into functional requirements, process designs, or implementation plans.
• At least 2 years managing project delivery, workstreams, or cross-functional teams.
• At least 2 years developing client deliverables using Microsoft Excel and Microsoft PowerPoint.
• Ability to travel up to 50%, on average, based on assigned work and the clients and industries or sectors served.
• Must be legally authorized to work in the United States without employer sponsorship now or in the future.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills; strong interpersonal skills and a professional demeanor.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams and provide clear guidance to others.
• Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment and meet deadlines.

Nice To Haves

• Master’s degree in health administration.
• Experience supporting healthcare implementation lifecycle activities, including system selection, sequencing and planning, project management, application and technical design, interface and data conversion, application build, environment management, testing, and go-live planning.
• Experience supporting transformation programs involving business process modernization, technology enablement, or service delivery redesign.
• Experience contributing to business development, proposal development, or thought leadership.
• Experience leading teams in a consulting environment.
• Experience working with senior client stakeholders.

Responsibilities

• Lead workstreams within health plan transformation engagements, applying expertise in areas such as platform redesign, process improvement, implementation, PMO, change enablement, and operating model improvement.
• Structure workplans, gather and analyze data, develop hypotheses, and translate business needs, findings, and ambiguous client priorities into actionable initiatives, functional requirements, recommendations, and decision materials.
• Develop strategic analyses, business cases, operating model recommendations, road maps, client-ready deliverables, and implementation plans using Microsoft Excel and Microsoft PowerPoint.
• Collaborate with clients, Deloitte practitioners, and cross-functional teams to connect issues across operations, technology, and stakeholders; identify and resolve issues; and drive project execution.
• Support implementation by helping clients operationalize recommendations, manage change, and track progress against objectives.

Benefits

• Broad range of employee benefits.
• Potential eligibility to participate in a discretionary annual incentive program, subject to program rules and applicable factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior