Senior Consultant, ServiceNow

Nüvitek•Chantilly, VA

3d•$168,000 - $187,000•Onsite

About The Position

At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. As a Senior Consultant, ServiceNow, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Location: Chantilly, VA (Government/Contractor SCIF) 100% on-site Clearance: Active Top Secret Required. TS SCI Preferred

Requirements

Bachelor’s degree in computer science, Information Systems, or an equivalent technical field.
8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework.
Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed
Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
Participate in implementation architectures for digital solutions, frameworks, and accelerators.
Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
Help with building proof of concept, and creating technical solutions for internal application as needed.
Demonstrated functional expertise in ServiceNow Security Incident Response (SIR) and Vulnerability Response (VR) modules.
Proven track record of defining comprehensive incident taxonomies, automated playbooks, and robust severity/categorization models.
Proficiency with ACAS/Tenable vulnerability data integration to drive risk-based prioritization and remediation strategies.
Deep technical experience aligning CMDB and ITSM frameworks with Security Operations workflows.
Adept at guiding SOC analysts through system cutover, end-user training, and post-deployment hypercare support.
Cybersecurity-focused certification like Security+
ServiceNow Certified System Administrator (CSA)

Nice To Haves

Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow
Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision
Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management.
Strong troubleshooting, problem-solving, and organizational and time management skills.
Good communication and interpersonal skills in a remote environment
Experience working with software development team members.
Other open sources of technology experience preferred.
Experience working with the U.S. Federal Government and its agencies.
GCIH or CySA+
ServiceNow Certified Implementation Specialist – Security Incident Response

Responsibilities

Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed
Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
Participate in implementation architectures for digital solutions, frameworks, and accelerators.
Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
Help with building proof of concept, and creating technical solutions for internal application as needed.
Audit and document current incident-handling and vulnerability-management workflows.
Establish approved incident-type classifications and standardize the playbook catalog.
Architect the ACAS/Tenable feed integration, ingestion parameters, and risk prioritization model.
Configure Security Incident Response workflows aligned with approved incident types and standardized playbooks.
Deploy initial SIR dashboards tailored for SOC analysts and executive leadership.
Direct the Walk-phase Vulnerability Response MVP, encompassing data ingestion, risk-based prioritization, and automated remediation task generation.
Facilitate CMDB/ITSM integration, lead analyst training, and manage operational handoff.