Senior Consultant, ServiceNow

Nüvitek•Chantilly, VA

3d•$168,000 - $187,000•Onsite

About The Position

At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Senior Consultant, ServiceNow, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization.

Requirements

Bachelor’s degree in computer science, Information Systems, or an equivalent technical field.
8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework.
Proven track record of developing and customizing ServiceNow Enterprise Asset Management (EAM), Hardware Asset Management (HAM), and Software Asset Management (SAM) modules.
Proficiency in designing asset classifications, defining lifecycle state workflows, and setting up stockroom or warehouse operational frameworks.
Hands-on expertise in staging NSN/FLIS data, configuring audit trails, and implementing duplicate prevention strategies.
Familiarity with end-to-end Service Catalog workflows for acquiring, entitling, and managing hardware and software assets.
Adept at configuring reporting data pipelines to feed Enterprise Data Warehouse (EDW) systems.
Demonstrate extensive experience with security models, access controls, upgrade strategies, and compliance requirements.
A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture.
Experience with creating reports and dashboards within ServiceNow Performance Analytics.
Cybersecurity focused certification like Security+
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Fairly good understanding of data concepts (SQL, Databases) and business workflows
Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources

Nice To Haves

ServiceNow Certified Implementation Specialist – Hardware Asset Management or Software Asset Management
ITIL 4 Foundation

Responsibilities

Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed
Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
Participate in implementation architectures for digital solutions, frameworks, and accelerators.
Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
Help with building proof of concept, and creating technical solutions for internal application as needed.
Configure asset classes, categories, and model structures with approved attributes for the initial Enterprise Asset Management (EAM) enclave.
Develop asset lifecycle and management workflows enabling asset creation, updates, and state transitions.
Establish NSN and FLIS data staging with deduplication controls and audit logging.
Set up stockroom records and implement the approved organizational stockroom hierarchy.
Establish baseline reporting and lay the groundwork for the Enterprise Data Warehouse (EDW) reporting framework during the initial rollout phase.
Implement end-to-end stockroom operational capabilities—including receiving, transfer, issuance, and return operations—with complete transaction tracking by asset and user.
Support Hardware Asset Management (HAM) and Software Asset Management (SAM) configurations to maintain alignment with the unified EAM data model.
Lead efforts across testing, user training, system cutover, and final operational handoff.