Senior Consultant, Performance Improvement – Advisory Services

Nordic Healthcare Group (NHG)

9d•Hybrid

About The Position

Performance Improvement is responsible for selling, creating, and delivering solutions and professional services to meet client needs. With mentorship from their direct supervisor, the Senior Consultant, Performance Improvement will work closely with healthcare providers on financial and operational improvements. Through thoughtful and excellent communication, the Senior Consultant is responsible for achieving engagement milestones, producing quality deliverables, supervising and training junior colleagues, as well as contributing to Performance Improvement Advisory Solutions. Ideal candidates will have a vast experience in management consulting and/or a background in healthcare.

Requirements

Bachelor’s degree required, with a preference in business, healthcare administration, industrial engineering or related field
4+ years’ of experience in the healthcare industry preferred
Clearly definable accomplishments achieved during their healthcare experience
Excellent client-interaction skills, collaborative work style, and good interpersonal skills
Excellent organization skills with a good attention to detail
Must demonstrate and embody Nordic’s maxims
Flexible; able to quickly adapt to changing priorities and working with different employees and clients
Proficient with Microsoft Office products and other collaboration tools, including virtual meeting and cloud technologies
Knowledge in at least one of the following is preferred: SQL, PowerBI, Python
Must be able to work independently as well as within a team environment

Responsibilities

Overseeing daily execution of project initiatives while simultaneously providing guidance and support to junior colleagues
Displaying creativity and critical thinking in solving problems and quickness to comprehend new analysis techniques
Completing detailed financial analysis, statistical reports, visualizations, and presentations for both internal team and client review
Facilitating the growth and development of less senior team members by teaching them the technical tools and operational knowledge of the practice area and providing opportunities for them to take ownership of certain aspects of the project
Influencing the actions and opinions of others in the desired direction while exhibiting judgment in leading others to worthwhile objectives
Maintaining a high level of integrity
Independently owning key engagement workstreams with minimal oversight, such as: Developing and updating related work plans, issue logs, status reports, and related initiative trackers
Creating internal and client-related materials such as agendas, presentations, analytics, and actionable next steps
Reviewing and validating conducted analyses and client deliverables before submission
Leading teams and initiatives to completion, achieving engagement results including financial net revenue and operational improvements, if applicable
Conducting client interviews and facilitating client meetings
Developing current- and future-state process flows depicting business process improvements
Conducting detailed analyses to proactively identify specific opportunities for improvement as well as implementation recommendations
Designing deliverable content to appropriately communicate analysis findings
Presenting findings and recommendations to client
Anticipating project risks and providing timely communication to project leaders along with a proposed plan for addressing identified risk
Completing quality reviews on team-member work products before delivery to client
Validating team-member findings and observations and overseeing team member process improvement and analytic activities
Consistently delivering work products that are high quality and client ready
Participating in Performance Improvement practice development initiatives, including knowledge capital and tool development
Representing Nordic in thought leadership and presentations regarding Nordic’s Performance Improvement Solutions
Maintaining a positive, professional attitude and proactive approach