Principal HR Business Partner (North America)

Agoda•Chicago, IL

20h•Onsite

About The Position

Agoda is seeking a Senior Consultant, Learning & Development to join their People Development & Performance (PDP) team in Chicago, US. This role focuses on supporting organizational capability-building initiatives by assisting in the design, development, and implementation of impactful learning solutions. The successful candidate will collaborate with PDP team members, business stakeholders, and leadership from Agoda & Booking Holdings Brand companies to support learning programs, analyze learning needs, and ensure effective execution of development initiatives. This role offers exposure to business challenges and contributes to employee and team growth through structured learning solutions. Agoda emphasizes internally designed solutions and leveraging internal experts, considering all factors impacting employee and team capability and performance. The role encourages curiosity about organizational functioning and continuous improvement.

Requirements

8+ years of experience in a business consulting/learning and development or organizational development role at a multi-national organization.
Undergraduate degree expected, advanced degrees welcome.
Strong communication skills and ability to facilitate training and workshops.
Analytical mindset with the ability to track, measure, and report on learning program effectiveness & to work with data to identify patterns and generate actionable insights.
Ownership and growth mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
Ability to effectively handle ambiguity and adapt in a constantly changing multi-cultural business environment.
Flexibility in working across time zones.
Display of humility, flexibility, & curiosity is paramount.

Nice To Haves

Experience with change management & enablement learning strategies will be an added advantage.
Experience in designing and delivering learning programs across different employee demographics and an understanding of adult learning principles and instructional design methodologies is a plus.

Responsibilities

Lead and support management of global learning projects, ensuring timelines and deliverables are met for the business you are aligned to.
Assist in the design, development, and execution of learning programs that align with Agoda’s business and cultural objectives.
Support stakeholders and learning team in delivering solutions that enhance employee performance and engagement.
Build relationships across group companies to leverage existing learning content to adapt it to the organizational requirements.
Use data to track and measure the impact of learning programs and generate insights to improve learning effectiveness.
Conduct research and support the identification of learning trends, employee sentiment, and capability gaps.
Assist in facilitating learning sessions, workshops, and development initiatives for employees at various levels.
Work closely with internal teams to leverage subject-matter expertise and internal resources to enhance learning experiences.
Stay informed about best practices in learning and development to bring innovative approaches to the team.