Senior Consultant, Governance and Operations

Calgary Foothills Primary Care Network•Calgary, AB

20h

About The Position

Reporting to the Director, Membership, Communications and Governance, the Senior Consultant, Governance & Operations provides governance, analytical, project and operational support across organizational priorities. Combining strategic thinking with hands-on execution, the Senior Consultant works independently to bring structure to complex or evolving assignments, assess risks and opportunities, develop practical recommendations and carry work through implementation. The role requires sound judgment, strong follow-through and the ability to balance longer-term priorities with emerging operational needs in a small, collaborative environment.

Requirements

Demonstrated ability to manage multiple tasks and projects utilizing excellent organizational and time-management skills
Outcome-driven, utilizing well-developed problem solving, conflict resolution, facilitation and customer service skills
Outstanding attention to detail and a passion for accuracy
Strong oral and written communication skills with the ability to adapt to the audience and desired results
Proven computer skills including working with Microsoft Office Suite (specifically Excel, Visio, and PowerPoint)
Ability to work in a collaborative team environment
Ability to work well independently and take initiative
Ability to thrive in a dynamic, evolving environment
Ability to handle confidential information in a discrete and professional manner
Bachelor’s degree in business administration, healthcare management, or related healthcare field required
Experience drafting policies, proposals and briefing notes
Minimum five years’ experience in an administrative or relevant role required
Completion of a satisfactory criminal record check and/or Vulnerable Sector Search.

Nice To Haves

Minimum five years’ experience in knowledge management or research in an organization of significant size and diversity is preferred
Experience in primary health care is preferred

Responsibilities

Provide governance analysis, advice and operational support to the Boards of Directors, committees and senior leadership
Prepare and coordinate agendas, briefing notes, decision materials, presentations, minutes, corporate records and follow-up activities
Anticipate governance and information requirements, identify emerging issues or gaps and recommend, address or escalate them as appropriate
Maintain accurate, accessible and organized governance documents and records
Bring structure and clarity to assignments where the objectives, requirements or approach may not be fully defined
Analyze information from multiple sources to identify key themes, risks, gaps, dependencies, root causes and opportunities
Present complex information clearly, including relevant background, options, implications and recommended action
Draft and update policies, frameworks, procedures and supporting tools in collaboration with subject-matter experts
Identify duplication, inconsistencies and implementation barriers, and recommend practical improvements
Support the implementation, evaluation and continuous improvement of approved initiatives and changes
Lead or support assigned committees, projects and organizational initiatives from planning through implementation
Translate priorities and decisions into practical workplans, timelines, deliverables, responsibilities and follow-up activities
Monitor progress, address barriers and escalate material issues with a concise assessment and recommended action
Prepare reports, presentations, correspondence, templates, trackers and other materials required to advance organizational priorities
Coordinate meetings, information requests and stakeholder follow-up, maintaining accurate records and action logs
Identify opportunities to streamline recurring processes and improve organizational effectiveness
Provide practical operational support during periods of change, competing priorities or increased workload
Build productive working relationships with physicians, board and committee members, senior leaders, partners and colleagues
Other responsibilities as required