Senior Consultant Culture and Engagement

OhioHealth • Columbus, OH

2d

About The Position

The Senior Consultant, Culture & Engagement serves as a senior enterprise consultant responsible for advancing OhioHealth's culture strategy, Culture DNA (activation, integration, and sustainment), associate experience, engagement, belonging, and workforce culture initiatives. This role provides strategic consultation, program leadership, facilitation expertise, and organizational influence to strengthen and sustain a high-performing, inclusive, and purpose-driven culture across OhioHealth. The Senior Consultant partners with leaders, associates, teams, and enterprise stakeholders to design, implement, evaluate, and continuously improve culture-focused initiatives that enhance associate engagement, organizational belonging, workforce effectiveness, leadership capability, and alignment with OhioHealth's mission, values, and strategic priorities. The Senior Consultant serves as the enterprise lead for Culture DNA activation, care site engagement, culture integration across learning experiences, culture sustainability strategies, and organizational transformation initiatives. This position leads complex enterprise initiatives, establishes best practices, develops scalable solutions, and serves as a trusted advisor on organizational culture and transformation. Operating without direct people-management responsibilities, the Senior Consultant influences outcomes through expertise, consultation, facilitation, relationship building, data-driven recommendations, project leadership, and enterprise collaboration.

Requirements

• Bachelor's Degree (Required)

Nice To Haves

• Organizational culture strategy and implementation
• Culture transformation and organizational change
• Associate engagement methodologies
• Culture DNA activation and sustainment
• Leadership and professional development
• Adult learning theory and workforce development
• Program design and curriculum architecture
• Facilitation and large-group engagement
• Associate recognition and appreciation practices
• Organizational effectiveness principles
• Culture measurement and performance analytics
• Strategic consulting and stakeholder engagement
• Enterprise project and initiative leadership
• Experience design and behavior change methodologies

Responsibilities

• Leads the design, implementation, and continuous enhancement of OhioHealth's Culture DNA strategy across the enterprise.
• Leads enterprise-wide Culture DNA activation initiatives.
• Oversees Culture DNA eLearning strategy, implementation, sustainment, maintenance, and evaluation.
• Leads Culture DNA care site activation efforts and implementation planning.
• Ensures consistent integration of Culture DNA throughout: New Associate Orientation (NAO), New Leader Orientation (NLO), New Nurse Orientation (NNO), New Provider Orientation (NPO), Gemba experiences, Associate Development Programs, Leadership Development Programs, Learning4Life Conference, Enterprise learning experiences.
• Develops tools, resources, communication strategies, and activation methods that strengthen behavior adoption and sustainability.
• Partners with business leaders to embed Culture DNA into everyday practices and experiences.
• Leads enterprise culture initiatives that strengthen mission alignment, organizational effectiveness, engagement, belonging, recognition, leadership effectiveness, and workforce performance.
• Serves as a subject matter expert and trusted advisor on organizational culture strategy.
• Leads culture transformation initiatives supporting enterprise strategic priorities.
• Facilitates culture assessments, discovery work, focus groups, listening sessions, and stakeholder engagement activities.
• Supports organizational change initiatives through culture integration and behavior adoption strategies.
• Develops scalable culture solutions that improve associate and leader experiences across the employment lifecycle.
• Partners with leaders to identify culture improvement opportunities and implement sustainable solutions.
• Develops and implements strategies that ensure long-term culture adoption and effectiveness.
• Leads culture sustainment planning and enterprise implementation efforts.
• Develops and maintains culture dashboards and executive reporting tools.
• Monitors and analyzes: Annual Culture DNA Knowledge Check results, ACC culture-related case trends, Hotline culture-related trends, Safety event culture-related trends, Patient experience culture indicators, Business Resource Group participation and engagement metrics.
• Utilizes qualitative and quantitative data to identify opportunities and recommend improvement strategies.
• Measures effectiveness, adoption, and impact of culture initiatives.
• Provides advanced consultation to leaders, departments, and enterprise stakeholders regarding culture, workforce effectiveness, engagement, belonging, and organizational change.
• Assesses organizational needs and recommends evidence-based solutions.
• Serves as a trusted advisor on culture-building strategies and practices.
• Partners with Human Resources, Learning & Development, Talent Acquisition, and operational leaders to align culture efforts.
• Supports leaders in translating organizational values into observable behaviors and daily practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior