Senior Consultant, CIO Advisory (IT Outsourcing & Procurement)

West Monroe•Chicago, WA

6d•Hybrid

About The Position

West Monroe is seeking a Senior Consultant to join their Operations Excellence practice within the CIO Advisory discipline. This role focuses on helping clients strategically manage talent and service delivery models, transforming operations through transformation management, strategic sourcing, and optimizing people, process, and technology. The ideal candidate will have experience advising clients on outsourcing assessments, RFx development, evaluation, selection, contract negotiations, transition, vendor governance, management, and service delivery optimization.

Requirements

Bachelor’s degree or equivalent experience required.
3-5 years of relevant IT outsourcing, service delivery model advisory, and M&A advisory experience; preferably in a business consulting environment.
Previous experience managing multiple workstreams as a member or leader on IT outsourcing and M&A procurement projects.
Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
A commitment to inclusion and diversity, and openness to new ideas and perspectives.
Ability to travel up to 50%.

Responsibilities

Advise clients on outsourcing strategies, M&A procurement and sourcing strategies, and vendor relationships, including IT outsourcing and service delivery model optimization.
Serve on client delivery teams as a program manager; structure and manage workstreams according to project workplans and Statements of Work (SOWs).
Support functional workstream planning and execution by collaborating with team members and client functional leads.
Structure and lead deliverables through data gathering, hypothesis generation, and high-quality analysis.
Lead procurement workstreams during mergers, acquisitions, divestitures, and carve-outs by assessing procurement organizations, supplier landscapes, spend, contracts, sourcing opportunities, operating models, and synergy value capture.
Develop detailed technical/operational requirements, service level agreements, pricing strategies, and write RFP documents.
Evaluate vendor proposals from technical, operational, pricing/financial, and contractual perspectives.
Support clients through contract negotiation processes.
Perform procurement due diligence by evaluating supplier contracts, third-party risks, spend, procurement capabilities, and sourcing opportunities.
Develop Day 1 and post-close procurement integration and separation strategies, including operating model design, supplier rationalization, contract transition planning, governance models, and synergy realization roadmaps.
Build practice area capabilities (including AI capabilities), identify and scope practice development initiatives, lead onboarding activities, and deliver training.
Seek out farming opportunities and support business development goals.
Engage in account management processes including account planning, relationship development, invoicing, resource allocations, and project financial management.
Participate in proposal development by synthesizing client requests and mapping West Monroe methodologies.
Assist team members with integration, providing instruction, assistance, and coaching on methodologies and work approaches.
Model and mentor more junior consultants in personifying West Monroe values.
May serve as a Career Advisor to junior consultants.
Support recruiting, interviewing, and selecting new hire consultants.