Senior Consultant, Banking

West Monroe•Chicago, IL

1d•$11,600 - $157,000•Onsite

About The Position

West Monroe is currently seeking a Senior Consultant with Insurance and Consulting experience to join our Chicago office. Our Insurance practice is a growing team focused on business and technology projects to transform brokers and carriers and help them adopt to market demands. We assist our clients by developing operating models and cost optimization strategies, while also implementing technology, platforms, data and analytics tools, and supporting the related change management. The role will involve applying knowledge and experience to tailor solutions, helping our clients gain a competitive advantage in their markets. You will help business and technology executives solve key problems within the financial services industry, begin mentoring junior consultants, while building the practice and your career at one of the best places to work.

Requirements

Bachelor’s degree or equivalent experience required
At least 4+ years of experience in a team based consulting environment and working directly with external clients demonstrating an understanding of the operations on the insurance industry
At least 2 years of experience in one of the following processes specific to organizational transformation, process improvement, product development, managing teams and work streams, etc.
Ability to manage multiple tasks efficiently, display excellent judgment, and work productively in a fast-paced, team-oriented environment
Strong organizational skills, detail oriented, and the ability to hand multiple priorities
Ability to develop a sense of urgency and respond appropriately
Experience working in a collaborative team environment on large initiatives
Strong communication skills to be able to work with clients and present to C-level executives
Good presentation skills and business development skills; able to assist in selling work to clients
Experience in developing work plans, project scopes, pricing estimates
Strong project management and leadership skills to manage and drive concurrent small to large projects for one team
Good interpersonal, written and oral communications skills as well as customer relations and the ability to travel
A commitment to inclusion and diversity, and openness to new ideas and perspectives
Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
A commitment to inclusion and diversity, and openness to new ideas and perspectives
Ability to travel to client-site 30-50%

Responsibilities

Work directly with clients to implement processes and technology that support business value and process efficiency across business and technical functions
Work closely with the business owners to create new business processes
Facilitate client workshops focused on future state of the Insurance Industry, design future state business process and requirements
Support detailed requirements gathering
Lead package evaluations against industry leading practices in the Insurance Industry
Interface with all levels of management both internally and at client sites
Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
Develop client-ready communications to facilitate decision making, communicate status, mitigate risk or resolve issues
Participate in the creation of project related deliverables such as project plans, implementation plans, communication plans, and financial models
Work closely with engagement management to reduce project risk
Work closely with members of WMP as well as our clients to quickly establish highly functioning joint project teams
Participate in the business development process by assisting in the development of project approaches and proposals
Participate in the practice development process by assisting in the development of tools, methodologies and techniques used by WMP in on client assignments.