Senior Computer Specialist - Ambulatory Business Operations
About The Position
UW Medicine - Ambulatory Business Operations has an outstanding opportunity for a Senior Computer Specialist. This position supports the Ambulatory Care Division and across the UW Medicine enterprise, and aligns with UW Medicine’s Patient Are First Pillar Goals: serving patients and families, providing the highest quality care, becoming the employer of choice, and practicing fiscal responsibility. The role provides technical and operational subject matter expertise, training, technical support, and operational alignment within the ambulatory network and across UW Medicine. This position will lead some groups, meetings, technical projects, Ops Essentials training, and activities including the Mission Forward clinic operations activities and ongoing front office operations meetings.
Requirements
- Bachelor’s Degree in computer science, business, education, healthcare, or a related field
- At least two (2) years of experience working in an acute or ambulatory care setting
- Minimum one year of experience in either technical computer training or end-user application development or support
- Strong understanding and experience in IT/computer/application support and analysis
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Responsibilities
- Implement industry best practices in IT operations, ensuring adherence to standards for efficiency, security, and reliability
- Develop and refine ambulatory operations policies to align with organizational objectives and regulatory requirements
- Provide comprehensive application support for EpicCare utilized in ambulatory clinics, assisting users in troubleshooting and optimizing system usage
- Proactively identify technical and workflow barriers, collaborating with stakeholders to address and resolve issues
- Deliver effective training on Epic and other business software to both new and existing UWMC staff through various formats including in person in conference or computer classrooms, online, or at the elbow in a clinic
- Develop and update end-user training materials to support ongoing learning and proficiency
Benefits
- Benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Senior
