Senior Compliance Specialist, MFTE and Local Programs

Roost Affordable•Seattle, WA

111d•$35 - $38•Hybrid

About The Position

The Senior Compliance Specialist, MFTE and Local Programs trains and provides guidance and oversight to on-site teams on local affordable housing policy and procedures. This role involves reviewing MFTE and ARCH files in adherence to Seattle Office of Housing and Roost compliance standards. It is a detail-driven position for someone excited about technology and improving workflows. Reporting to the Compliance Team Lead, this role serves as a trusted expert in affordable housing compliance.

Requirements

Proven experience meeting affordable housing program requirements, specifically Seattle MFTE and other local affordable programs.
1-2 years of on-site property management experience in leasing and/or certification processing.
Experience with Yardi or a comparable CRM platform required.
Six months to one year (depending on experience) in a Compliance Specialist I role, with supervisor approval to advance.
Ability to read and interpret tenant file information and complex documents such as regulatory agreements and program regulations.
Working knowledge of affordable housing industry terms and their meaning.
Proficiency with Google Workspace, including Sheets, Docs, and Gmail.
Must not have an active Performance Improvement Plan within the past six months.

Nice To Haves

COS certification preferred.
Detail-oriented, with strong judgment and critical thinking; produces accurate, timely documents and reports.
Communicates clearly in writing and in person, and explains complex compliance topics in a straightforward manner to residents.
Takes direction and feedback with a positive, growth-oriented attitude; de-escalates conflict and stays calm and courteous.
Builds trust and addresses community challenges with cultural awareness and an equity lens.
Strong time-management, organizational, and prioritization skills, with proactive resourcefulness in problem solving.

Responsibilities

Owning the day-to-day work of getting local-program files right, and serving as the advanced check for the team.
Support various properties that use the MFTE or ARCH program by processing and submitting all assigned files for review.
Provide pre-approval of files prepared by other Compliance Specialists and Occupancy Specialists.
Serve as an advanced resource for program interpretation and quality control.
Review first-year files for completeness and arrange for proper electronic storage.
Report potential noncompliance issues to the Community Manager, Regional Manager, or Compliance Manager.
Train and support on-site Occupancy Specialists and Leasing Consultants as needed.
Support communities with audits and annual reporting obligations.
Ensure third-party and Roost compliance software is being used properly.
Assist with Tenant Selection Plans (TSP), Affirmative Fair Housing Marketing Plans (AFHMP), and Language Assistance Plans (LAP) for each property, along with other required documents.
Apply and share advanced knowledge of Seattle MFTE, ARCH, and other local affordable program requirements across the team.
Interpret tenant file information and complex documents such as regulatory agreements and program regulations, and translate them into plain guidance for teams and residents.
Partner with the product team to surface friction and ideas that help build and refine Roost's compliance workflows.
Arrive prepared with the tools needed to complete assigned tasks, including access to computers, forms, templates, online training, and webinars, and assist with projects and other duties as assigned.