Senior Compliance Program Manager

PNC Bank•Randolph, NC

22h•Onsite

About The Position

Establishes and enhances effective compliance programs and designs policies to identify and prevent illegal, unethical, or improper business practices. Trains, monitors, and manages junior staff and remediates any issues. Constructively challenges conclusions/status quo and uses established credibility to influence customers. Supports key business initiatives by drawing conclusions from data to identify compliance risks. Presents resolutions to manage and mitigate the identified risks to business partners. If necessary, escalates identified risks to senior team members. Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives. Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization. May include developing, facilitating, and conducting Compliance training programs for junior staff. Assesses activity for existing and emerging risks. Evaluates the materiality of the risks identified and presents recommendations on necessary risk mitigation to senior leadership. Uses knowledge on current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment. Manages regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies. Directs the compliance monitoring program and reviews activity to ensure it falls within established risk control limits. Identifies and defines the Compliance program objectives for assigned area, products/services, and applicable regulations. Communicates and socializes compliance program objectives to executive level business partners and junior staff, as applicable. Independently challenges analyses and formulates value-added recommendations. Advises junior staff on how to appropriately challenge analyses and how to formulate thoughtful recommendations as needed. Completes a final review of compliance reports to identify common themes and widespread trends. Escalates issues through proper governance channels as needed, and recommends corrective action plans. Advises junior staff on report analysis techniques as applicable. Proposes revisions and implementation strategy for new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements.

Requirements

University / college degree.
At least 5 years of prior management experience.
Industry experience typically 8+ years.
Knowledge of current laws, rules, and other regulatory requirements.
Experience with Compliance Manuals, Front Office materials, policies and procedures.
Experience managing regulatory examinations and inquiries.
Experience directing compliance monitoring programs.
Ability to identify and define Compliance program objectives.
Ability to communicate and socialize compliance program objectives to executive level business partners and junior staff.
Ability to independently challenge analyses and formulate value-added recommendations.
Ability to advise junior staff on how to appropriately challenge analyses and how to formulate thoughtful recommendations.
Ability to complete a final review of compliance reports to identify common themes and widespread trends.
Ability to escalate issues through proper governance channels and recommend corrective action plans.
Ability to advise junior staff on report analysis techniques.
Ability to propose revisions and implementation strategy for new/enhanced reports.
Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally: Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values: Role models our values with transparency and courage.
Enable Change: Takes action to drive change and innovation that will transform our business.
Achieve Results: Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best: Raises the bar with every talent decision and guides the achievement of all employees and customers.

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications.
Broker-dealer administration and regulatory compliance.
Compliance testing and monitoring programs.
Compliance program management, including policy oversight, risk assessment, and regulatory adherence.
Experience in Compliance Reporting.
Experience with Customer Risk.
Experience with Decision Making.
Experience with Regulatory Requirements.
Experience with Risk Assessments.
Experience with Risk Control.
Experience with Strategic Objectives.
Knowledge of Anti-money Laundering/Sanctions Policies and Procedures.
Knowledge of Audit And Compliance Function.
Knowledge of Fraud Management.
Knowledge of Internal Controls.
Knowledge of Problem Solving.

Responsibilities

Establishes and enhances effective compliance programs and designs policies to identify and prevent illegal, unethical, or improper business practices.
Trains, monitors, and manages junior staff and remediates any issues.
Constructively challenges conclusions/status quo and uses established credibility to influence customers.
Supports key business initiatives by drawing conclusions from data to identify compliance risks.
Presents resolutions to manage and mitigate the identified risks to business partners.
Escalates identified risks to senior team members.
Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives.
Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.
Develops, facilitates, and conducts Compliance training programs for junior staff.
Assesses activity for existing and emerging risks.
Evaluates the materiality of the risks identified and presents recommendations on necessary risk mitigation to senior leadership.
Uses knowledge on current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.
Manages regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies.
Directs the compliance monitoring program and reviews activity to ensure it falls within established risk control limits.
Identifies and defines the Compliance program objectives for assigned area, products/services, and applicable regulations.
Communicates and socializes compliance program objectives to executive level business partners and junior staff, as applicable.
Independently challenges analyses and formulates value-added recommendations.
Advises junior staff on how to appropriately challenge analyses and how to formulate thoughtful recommendations as needed.
Completes a final review of compliance reports to identify common themes and widespread trends.
Escalates issues through proper governance channels as needed, and recommends corrective action plans.
Advises junior staff on report analysis techniques as applicable.
Proposes revisions and implementation strategy for new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service