Senior Compliance Program Manager
About The Position
Establishes and enhances effective compliance programs and designs policies to identify and prevent illegal, unethical, or improper business practices. Trains, monitors, and manages junior staff and remediates any issues. Constructively challenges conclusions/status quo and uses established credibility to influence customers. Supports key business initiatives by drawing conclusions from data to identify compliance risks. Presents resolutions to manage and mitigate the identified risks to business partners. If necessary, escalates identified risks to senior team members. Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives. Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization. May include developing, facilitating, and conducting Compliance training programs for junior staff. Assesses activity for existing and emerging risks. Evaluates the materiality of the risks identified and presents recommendations on necessary risk mitigation to senior leadership. Uses knowledge on current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment. Manages regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies. Directs the compliance monitoring program and reviews activity to ensure it falls within established risk control limits. Identifies and defines the Compliance program objectives for assigned area, products/services, and applicable regulations. Communicates and socializes compliance program objectives to executive level business partners and junior staff, as applicable. Independently challenges analyses and formulates value-added recommendations. Advises junior staff on how to appropriately challenge analyses and how to formulate thoughtful recommendations as needed. Completes a final review of compliance reports to identify common themes and widespread trends. Escalates issues through proper governance channels as needed, and recommends corrective action plans. Advises junior staff on report analysis techniques as applicable. Proposes revisions and implementation strategy for new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Requirements
- University / college degree.
- At least 5 years of prior management experience.
- 8+ years of industry experience.
- Knowledge of customer needs and satisfaction.
- Ability to manage risks associated with business objectives and activities.
- Ability to foster diverse teams and inclusive workplaces.
- Ability to role model values with transparency and courage.
- Ability to drive change and innovation.
- Ability to take personal ownership to deliver results.
- Ability to empower and trust others in decision making.
- Ability to raise the bar with every talent decision and guide the achievement of all employees and customers.
- Compliance Reporting
- Customer Risk
- Decision Making
- Regulatory Requirements
- Risk Assessments
- Risk Control
- Strategic Objectives
- Anti-money Laundering/Sanctions Policies and Procedures
- Audit And Compliance Function
- Fraud Management
- Internal Controls
- Problem Solving
- Bachelors degree
Nice To Haves
- Higher level education such as a Masters degree, PhD, or certifications is desirable.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Broker-dealer administration and regulatory compliance
- Compliance testing and monitoring programs
- Compliance program management, including policy oversight, risk assessment, and regulatory adherence
Responsibilities
- Establishes and enhances effective compliance programs and designs policies to identify and prevent illegal, unethical, or improper business practices.
- Trains, monitors, and manages junior staff and remediates any issues.
- Constructively challenges conclusions/status quo and uses established credibility to influence customers.
- Supports key business initiatives by drawing conclusions from data to identify compliance risks.
- Presents resolutions to manage and mitigate the identified risks to business partners.
- Escalates identified risks to senior team members if necessary.
- Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives.
- Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.
- Develops, facilitates, and conducts Compliance training programs for junior staff.
- Assesses activity for existing and emerging risks.
- Evaluates the materiality of the risks identified and presents recommendations on necessary risk mitigation to senior leadership.
- Uses knowledge on current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.
- Manages regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies.
- Directs the compliance monitoring program and reviews activity to ensure it falls within established risk control limits.
- Identifies and defines the Compliance program objectives for assigned area, products/services, and applicable regulations.
- Communicates and socializes compliance program objectives to executive level business partners and junior staff, as applicable.
- Independently challenges analyses and formulates value-added recommendations.
- Advises junior staff on how to appropriately challenge analyses and how to formulate thoughtful recommendations as needed.
- Completes a final review of compliance reports to identify common themes and widespread trends.
- Escalates issues through proper governance channels as needed, and recommends corrective action plans.
- Advises junior staff on report analysis techniques as applicable.
- Proposes revisions and implementation strategy for new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
