Senior Compliance Manager

Manulife • Boston, MA

8h • Hybrid

About The Position

Reporting to the AVP, Chief Compliance Officer, the Compliance Manager is a member of the Global Wealth and Asset Management (GWAM) U.S. Retail & Wealth Compliance Team. The role supports compliance oversight and advisory activities across U.S. Retail & Wealth businesses, products, distribution channels, legal entities, and strategic initiatives. The Senior Compliance Manager partners closely with business stakeholders and control functions to provide practical compliance guidance, identify and mitigate regulatory risks, and support adherence to applicable laws, regulations, and internal policies. The role contributes to the administration and execution of the compliance program and helps foster a strong culture of compliance throughout the organization. This position operates in a dynamic environment where business priorities, regulatory requirements, and organizational needs will evolve over time. As a result, specific areas of responsibility may change based on business needs, departmental priorities, and regulatory developments.

Requirements

• 5-8 years of experience in compliance, legal, audit, risk management, or related functions within the financial services industry.
• Knowledge of regulatory requirements applicable to financial services organizations, including investment advisory, broker-dealer, insurance, retirement, or related businesses.
• Ability to interpret regulatory requirements and apply them to business activities in a practical and risk-based manner.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced and evolving environment.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build effective partnerships across business and control functions.

Nice To Haves

• Experience supporting registered investment advisers, broker-dealers, wealth management, retirement, insurance, or digital financial services businesses.
• Familiarity with the Investment Advisers Act of 1940 and related state and federal regulatory requirements.
• Experience supporting product development, technology initiatives, or Agile project environments.
• Knowledge of ERISA, retirement plans, privacy, anti-money laundering, or related regulatory frameworks.

Responsibilities

• Provide compliance guidance and support to assigned business units, legal entities, products, services, or strategic initiatives.
• Partner with business stakeholders to identify regulatory risks and develop practical, risk-based solutions.
• Support new product, process, technology, and business initiatives by identifying and addressing applicable compliance requirements.
• Serve as a compliance resource on a variety of matters, including customer complaints, issue management, due diligence activities, trade errors, supervisory matters, and other regulatory concerns, as applicable.
• Support the administration and enhancement of the compliance program, policies, procedures, and controls designed to meet applicable regulatory requirements and internal standards.
• Assist with the execution of compliance monitoring, testing, and risk assessment activities.
• Monitor regulatory and industry developments and assist in evaluating their impact on business operations, policies, and procedures.
• Support compliance program activities such as employee training, certifications, disclosures, and related compliance obligations, as assigned.
• Assist with the preparation of compliance reporting and management information for governance committees, senior management, and other stakeholders.
• Support regulatory examinations, audits, inquiries, and internal reviews, including coordinating responses and tracking remediation activities.
• Assist in maintaining documentation necessary to demonstrate compliance with applicable regulatory requirements.
• Partner with Legal, Risk Management, Audit, Operations, Technology, Marketing, Product, and other business functions to support compliance objectives.
• Participate in enterprise, segment, or departmental compliance initiatives and projects as assigned.

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
• full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed