Senior Compliance Group Manager - Servicing

TD Bank • Mount Laurel, NJ

4d

About The Position

Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. Department Overview The Senior Compliance Group Manager - Servicing will manage a team of Compliance Managers and Analysts and provide comprehensive senior‑level management coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates. The role makes decisions on highly complex regulatory matters within the compliance framework and requires an excellent communicator and writer who can clearly summarize information for a senior executive audience. The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity. Job Description Summary The Senior Compliance Group Manager oversees assigned compliance functions for the Company and supports the development, implementation, and maintenance of a regulatory compliance program through compliance activities across various lines of business, banking offices, and operating departments. This job manages compliance aspects of the applicable laws and regulations having a significant impact on the operations or strategy of the Company. The job interacts with senior management in assigned areas, developing, revising, and implementing policies and procedures to ensure compliance with applicable laws and regulations. The Senior Compliance Group Manager employs various software applications and desktop tools to consolidate reported data and analyze information to detect potential compliance issues and concerns. The Senior Compliance Group Manager manages assigned compliance managers and/or specialists (as applicable) by coordinating activities and providing coaching and counseling as needed. This job participates in annual risk assessment process for development of department monitoring plan and participates in routine monitoring plan meetings. The Senior Compliance Group Manager supports the Chief Compliance Officer (CCO) in ensuring the Bank's compliance with all applicable federal rules and regulations. Depth & Scope: Serves as Compliance owner or resource on projects involving most critical and complex laws and regulations that have a significant impact on the operations or strategy of the Company Oversees the development of internal processes to identify and manage compliance risks Leads department strategic planning process to achieve goals Manages the review of trend analyses of RIMS, Implementation, and self monitoring reports for assigned teams to ensure department standards are met Oversees the planning, creation and maintenance of Corporate compliance database(s) to collect, manage and report information required by management Directs the performance of specialized programming tasks requiring technical proficiency in such areas as database programming languages, process automation, and HTML programming Oversees the testing and implementation of new department databases and major database enhancements Oversees the resolution of compliance-related problems encountered by various areas of the Company as related to the most critical laws and regulations Represents Department or Chairs various Company Committees to address activities that are impacted by compliance laws and regulations Final approver of RIMS and implementation documentation (except BLMs) Directs the review of conversion/merger issues and develops any notices and/or disclosures necessitated by the conversion/merger Coordinates budget planning with CCO Speaks at relevant conference forums Appoints designee to bank acquisition due diligence efforts Oversees the development of staff to support departmental succession planning

Requirements

• Undergraduate degree or equivalent work experience
• 10+ years of experience

Nice To Haves

• Strong understanding of consumer protection regulations including Reg Z, Reg X, FDPA and SCRA.
• Credit reporting and disputes experience; Reg V/ FCRA
• Demonstrated knowledge and experience with a broad range of lending servicing activities including mortgage and auto lending originations or servicing
• Excellent verbal and written communication skills, including executive-level reporting and presentation development.
• Proficiency in Microsoft PowerPoint and basic Excel
• Experience in compliance project work and cross-functional initiatives.
• Independent thinker with sound judgment and the ability to challenge effectively.
• CRCM a plus.

Responsibilities

• Serves as Compliance owner or resource on projects involving most critical and complex laws and regulations that have a significant impact on the operations or strategy of the Company
• Oversees the development of internal processes to identify and manage compliance risks
• Leads department strategic planning process to achieve goals
• Manages the review of trend analyses of RIMS, Implementation, and self monitoring reports for assigned teams to ensure department standards are met
• Oversees the planning, creation and maintenance of Corporate compliance database(s) to collect, manage and report information required by management
• Directs the performance of specialized programming tasks requiring technical proficiency in such areas as database programming languages, process automation, and HTML programming
• Oversees the testing and implementation of new department databases and major database enhancements
• Oversees the resolution of compliance-related problems encountered by various areas of the Company as related to the most critical laws and regulations
• Represents Department or Chairs various Company Committees to address activities that are impacted by compliance laws and regulations
• Final approver of RIMS and implementation documentation (except BLMs)
• Directs the review of conversion/merger issues and develops any notices and/or disclosures necessitated by the conversion/merger
• Coordinates budget planning with CCO
• Speaks at relevant conference forums
• Appoints designee to bank acquisition due diligence efforts
• Oversees the development of staff to support departmental succession planning

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level