Senior Compliance Associate (Hybrid, Seattle)

Nordstrom•Seattle, WA

4d•Hybrid

About The Position

The Senior Compliance Associate is a key member of Nordstrom’s Legal team supporting various lines of business, including Nordstrom’s Marketing, Payments, and Food and Beverage teams. This role is responsible for supporting business initiatives by partnering with stakeholders and providing in-depth regulatory knowledge to support the day-to-day operations and to identify compliance risks, gaps, and options to achieve their goals. This role is also involved in building a culture of compliance, maturing compliance programmatic operations, and evaluating and reporting compliance with regulatory and legal requirements and internal policies, as well as assessing the effectiveness of Nordstrom’s first line controls through risk-based reviews of business processes and compliance and legal requirements.

Requirements

7+ years of experience in compliance, legal, risk management, or internal audit with experience performing compliance risk assessments and/or internal audits.
In-depth knowledge of consumer compliance laws and regulations applicable to the marketing, financial services or retail industry.
Advanced skills with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
Strong interpersonal and communication skills, both verbal and written.
Experience using AI tools to improve compliance work, such as research, analysis, and documentation, and a willingness to drive adoption across the team.
Excellent analytical, problem-solving, and critical thinking skills, with strong attention to detail.
Ability to multi-task and keep multiple projects and issues on track simultaneously.
Self-directed ability to proactively identify needs and opportunities and formulate solutions with minimal supervision.

Nice To Haves

Experience building AI agents or workflows is a plus.

Responsibilities

Perform and assist with compliance assessments of varying complexities and scope using standard auditing practices, which include developing criteria and transactional testing techniques, reviewing and analyzing data and processes, documenting and preparing workpapers, and compiling reports
Develop and deliver comprehensive reporting of risk assessment results and compliance risks/trends to internal Nordstrom business partners and Nordstrom legal and compliance departments
Serve as a compliance subject matter expert across the various programs, advising on consumer compliance requirements for day-to-day activities, projects, and initiatives, identifying and evaluating compliance and operational risks, and strengthening first line compliance knowledge by developing and facilitating training
Support the team with regulatory and industry research and develop an understanding of current business processes to determine any applicable compliance requirements and/or industry best practices
Monitor, review and communicate regulatory changes and applicable guidance, including proposed and final rules and regulations as appropriate to all stakeholders and assess how they affect current business processes and controls
Provide support with compliance issues remediations/enhancements and partner with various lines of defenses to document and issues and make appropriate recommendations for corrective actions
Review various trainings, internal communications, internal policies and procedures, and customer facing communications, including written consumer inquiries and complaints received through regulatory agencies and marketing materials for compliance with applicable laws, regulations, and internal policies
Provide compliance oversight of findings identified by Nordstrom Compliance, Internal Audit, and Bank partner
Build strong cross-functional relationships and drive alignment with stakeholders across the three lines of defense
Maintain compliance and professional knowledge by attending training, educational workshops, and reviewing publications
Assist with the implementation of Nordstrom compliance management program