Senior Competitive Intelligence Manager

Sonova AG•Kitchener, ON

1d•CA$112,000 - CA$140,000•Hybrid

About The Position

Sonova is seeking a Senior Manager, Competitive Intelligence to lead competitive intelligence activities that inform business, brand, portfolio, channel, and go-to-market decisions. This role translates market, consumer, retail, channel, and competitor dynamics into clear insights and recommendations for global and regional stakeholders, helping strengthen Sonova’s category leadership and commercial effectiveness.

Requirements

Bachelor's or Master's degree in Economics, Social Sciences, Psychology, or a related field
12+ years of experience in similar business-facing roles, ideally within healthcare, medical device, or a global matrixed organization
Strong experience generating meaningful insights from primary and secondary data sources
Ability to translate complex market and competitive intelligence into clear, actionable recommendations
Strong communication, analytical, problem-solving, project leadership, and stakeholder management skills
Comfortable working independently in a fast-paced, ambiguous, and internationally matrixed environment
Proficient with MS Office, Power BI, AI tools, and digital technologies with a strong business mindset

Responsibilities

Serve as a strategic partner to global and regional Marketing, Sales, Retail, Channel, and Commercial teams
Identify and translate key developments across hearing care channels, retail networks, wholesale partners, digital touchpoints, and consumer access models into actionable insights
Lead complex competitive intelligence projects from scoping through executive-ready recommendations
Partner with regions, group companies, and commercial teams to connect global insights with local market realities
Monitor competitor, channel, retail, consumer access, and market disruption trends to support strategic decision-making
Create concise narratives and recommendations for senior leadership forums
Leverage AI and digital tools to improve competitive intelligence processes, knowledge sharing, and speed-to-insight

Benefits

Medical, dental and vision coverage
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
TeleHealth options
401k plan with company match
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)
STD LTD Buy-ups available
Accident/Hospital Indemnity coverage
Legal/ID Theft Assistance
PTO (or sick and vacation time), floating Diversity Day, & paid holidays
Paid parental bonding leave
Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
Robust Internal Career Growth opportunities
Tuition reimbursement
Hearing aid discount for employees and family
Internal social recognition platform
D&I focused: D&I council and employee resource groups