Senior Community Services Worker - Behavioral Health

Ventura County•Oxnard, CA

2d•Onsite

About The Position

Under general supervision, the incumbent assists professional staff in providing transportation, referral, translation and program related services to culturally, economically, physically or mentally impaired or disadvantaged individuals in the community; and performs other related duties as required. This classification series is distinguished from other classifications by the support services provided to disadvantaged individuals and groups within the community. Senior Community Services Workers differ from other classifications in that incumbents provide support or surveillance for minors/dependents and elders under protective, custodial, or probationary services requiring in-depth involvement with clients and their families and greater skill and depth of job knowledge in assessing problem situations and formulating plans for services. This position is represented by the Service Employees International Union (SEIU) and is eligible for overtime compensation. The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this position only. There is currently one (1) Regular vacancy.

Requirements

Three (3) years of public service experience or one year of experience equivalent to that of a Community Services Worker II.
Fifteen (15) semester units of college course work in social sciences, ethnic studies, communications, or a closely related field may be substituted for six months of experience up to a total of one year.
Must possess and be able to maintain a California driver license.
Must be willing to transport clients in a County vehicle.
Thorough knowledge of agency and program policies and procedures, community structure and resources, group and family dynamics, County roads and buildings, problems, needs and behavioral patterns of the clientele served, and specialized topics for group presentation.
Working ability to follow instructions effectively, communicate with individuals and groups from diverse cultural, social and economic backgrounds, transport passengers in a safe and timely manner, write case chronologies, field entries and other reports regarding clients, administer various health screening tests such as blood pressure, breath test, eye test; and work with physically/mentally impaired or economically disadvantaged individuals and groups.

Responsibilities

Answers inquiries and explains agency/program policies to individuals and groups within the community.
Provides translation and/or services, schedules appointments, purchases food and supplies for clients who are physically or mentally impaired.
Refers individuals and families to available community educational, medical, legal and employment resources; follows-up on referrals or appointments scheduled.
Drives County vehicles to pick up or deliver clients or supplies.
Keeps records of clients served, payments received, and clinic activities; orders supplies and prepares routine reports.
Conducts community outreach to provide information on health-related topics and services.
Keeps up to date on health program guidelines and requirements and assists in enrolling patients in programs.
Meets productivity and quality goals set by agency.
Addresses barriers to care by linking patients to internal and community resources.
Participates in care team huddles, meetings, and required training.
May lead group presentations and workshops on specialized topics including substance abuse, home management skills, job skills, or health and nutrition to help individuals and families develop a healthier or more self-sufficient lifestyle.
May supervise clients during approved visitations or activities.
Performs related duties as required.