Senior Community Manager

OdevoSanta Ana, CA

About The Position

The Senior Community Manager oversees a portfolio of homeowner associations, serving as the primary liaison between Boards of Directors, homeowners, vendors, and the management company. This role is responsible for ensuring exceptional service, strong client relationships, financial oversight, and operational excellence.

Requirements

  • 3+ years of HOA/community association management experience.
  • Strong knowledge of HOA operations, governance, and financials.
  • Excellent communication, organization, and problem-solving skills.
  • CMCA required (or obtained within 90 days); AMS/PCAM preferred.
  • Ability to manage multiple priorities and build strong Board relationships.

Nice To Haves

  • AMS/PCAM preferred

Responsibilities

  • Manage a portfolio of HOA communities.
  • Attend and facilitate Board meetings.
  • Prepare agendas, board packets, and management reports.
  • Oversee budgets, financial reviews, and reserve projects.
  • Manage vendors, maintenance programs, and capital improvement projects.
  • Ensure compliance with governing documents and applicable laws.
  • Respond to Board and homeowner inquiries in a timely and professional manner.
  • Support client retention and satisfaction initiatives.
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