Senior Community Manager

Fairfield•San Jose, CA

About The Position

Our Senior Community Managers are independent leaders who oversee large-scale properties and ensure operational excellence. This role focuses on team leadership, financial performance, and delivering exceptional resident experiences.

Requirements

  • High school diploma or equivalent required
  • 3 or more years of hands-on property management experience
  • Multifamily property experience required
  • Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
  • Experience in writing and maintaining budgets.
  • Strong knowledge of Microsoft Outlook, Word, and Excel.
  • Strong knowledge of Yardi or other property management accounting software.
  • Strong understanding of federal, state, and local fair housing laws and provisions.
  • A previous track record of maintaining occupancy and net operating incomes in multi-family property management position(s).
  • Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Nice To Haves

  • Bachelor’s degree preferred
  • Industry certification preferred
  • Valid driver’s license may be required
  • A successful track record as a supervisor is preferred

Responsibilities

  • Lead and Develop Teams: Recruit, coach, and motivate a high-performing team. Ensure adherence to company policies and procedures.
  • Drive Financial Performance: Manage property budgets and financial reporting. Identify cost-saving and revenue-generating opportunities.
  • Oversee Property Operations: Maintain occupancy and rental rate goals. Conduct property inspections and investor tours.
  • Enhance Marketing and Customer Service: Execute marketing programs and maintain accurate property representation. Implement resident retention strategies and resolve concerns professionally.
  • Work safely and cooperatively with others, including supervisors.
  • Adhere to performance standards despite stressful conditions.
  • Communicate effectively and respectfully to ensure exceptional customer service.
  • Follow all federal, state, and local laws and Company policies.

Benefits

  • Competitive compensation plans
  • 401(k) matching
  • Paid time off, including sick days and volunteer time off (VTO)
  • Medical, dental & vision insurance
  • Flexible spending account
  • Life insurance
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