Senior Community Manager - 5706

Guardian Real Estate Services•Bend, OR

1d•Onsite

About The Position

Guardian is hiring a full-time Senior Community Manager for Stillwater Crossing, a 240-unit affordable LIHTC apartment community in Bend, Oregon. The manager is responsible for meeting ownership goals and objectives, following Guardian policies and procedures, and complying with Fair Housing, landlord-tenant, and other applicable laws. The role supervises property staff and vendors and oversees resident service, property maintenance and curb appeal, financial performance, affordable-housing program compliance, and timely completion of records and reports. The position works 40 hours per week, Monday through Friday, from 8:00 AM to 5:00 PM. The manager reports to and works under the direction of the Regional Property Manager, coordinating with corporate departments and the Corporate HR Department as needed. The role calls for an organized, professional, communicative self-starter who can work with others in a fast-paced office environment. Guardian offers training and opportunities for professional growth and advancement.

Requirements

High school diploma or GED.
At least three years of experience managing a multifamily community.
At least one year of experience working in affordable housing, such as LIHTC, or a relevant industry.
At least one year of prior supervisory experience.
Strong understanding of and willingness to enforce Fair Housing and Oregon landlord-tenant laws.
Excellent attention to detail and organizational skills.
Strong customer service skills.
Strong mathematical skills and a basic understanding of property budgets.
Basic technology, internet, and general computer skills, and willingness to learn new programs as needed.
Ability to speak, read, and write in English.
Ability to communicate effectively and promptly, verbally and in writing.
Ability to complete required company training within established deadlines and attend other required training sessions.
Ability to perform essential duties with or without reasonable accommodations.

Responsibilities

Represent Guardian positively and professionally and coordinate the company's efforts to meet and exceed its property management obligations.
Manage property operations in compliance with local, state, and federal laws, including Fair Housing, landlord-tenant laws, and OSHA requirements.
Assist the Regional Property Manager with developing operating income and expense budgets and capital budgets that reflect ownership objectives, cash flow requirements, and leasing strategy.
Analyze and report monthly financial statements, operating variances, cash management, and strategies for timely receivables collection.
Administer budgets, review and analyze operations, and recommend corrective actions to maximize efficiency, owner and resident satisfaction, and profitability.
Ensure compliance with affordable-housing program requirements, including completing resident income certifications and recertifications accurately and on time.
Coordinate revenue collection and documentation in accordance with tenant leases and company accounts-receivable policies.
Protect the confidentiality of resident, property, owner, and Guardian information.
Direct day-to-day activities of property staff; develop, hire, discharge, evaluate, coach, and discipline staff in coordination with the Regional Property Manager and Corporate HR.
Record time worked accurately and follow timekeeping requirements, including approving site staff time records daily.
Administer leasing activities, including reviewing tenant billings and lease clauses, preparing vacancy reports, enforcing tenant compliance, and fulfilling landlord obligations.
Identify leasing prospects and occasionally respond to routine leasing inquiries.
Collect delinquent accounts in accordance with legal requirements and coordinate with accounting to ensure rent rolls and accounts receivable are accurate.
Work with the Regional Property Manager to identify, engage, and supervise vendors.
Approve invoices for goods and services needed to maintain the property in accordance with company and owner standards and the property budget.
Coordinate with corporate departments and maintain collaborative working relationships across teams.
Prepare and lead site staff meetings, including monthly safety meetings, and submit meeting minutes to the corporate office.
Seek improvements to work processes and results to better meet resident needs, ownership goals, and company standards.
Perform other duties assigned by the Regional Property Manager.