Senior Community Engagement Specialist

Credo•San Jose, CA

1d•$90,000 - $130,000•Onsite

About The Position

Credo is seeking a Senior Community Engagement Specialist based out of the San Jose Office who will report into the Director, People Experience. This role partners with vendors and the business (i.e., People Team, Office Managers, Marketing Communications, ESG, Information Technology, Volunteer Employees, and Senior Leaders) to plan and execute employee events related to company initiatives, celebrations, and Credo Cares (our volunteer and community giving program) at the San Jose Office and surrounding Bay Area. The ideal candidate is organized, resourceful, service-oriented, and has a bias for action. This role requires up to 15% local travel to support events on location. Base Salary Range is $90,000-$130,000 a year. The base salary offer will depend on factors such as education, experience, training, skills, qualifications, and location. This position is also eligible for a discretionary bonus, equity, and a full range of medical and other benefits.

Requirements

5+ years of relevant corporate experience working autonomously in event planning, corporate social responsibility, or employee engagement.
Bachelor’s degree (Nonprofit Management, Hospitality Management, Business Administration or Communications preferred) from an accredited, 4-year university or equivalent work experience.
Valid driver's license with the ability to travel locally in the Bay Area up to15% of the time to support events on location.
Clear written and verbal communication skills, with the ability to keep stakeholders aligned and close the loop.
Proficiency in using Microsoft Office tools (i.e., Word, Excel, PowerPoint, and SharePoint).
Consultative approach with various internal partners across multiple disciplines. Asks the right questions to quickly understand different parts of the business.
Strong organizational skills with demonstrated ability to lead projects end-to-end, including scoping, planning, execution, and measurement of results.
Ability to manage multiple moving pieces while staying calm and reliable under pressure.
Service mindset and strong judgment, especially when supporting guests, clients, partners, senior leaders, or internal teams.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Nice To Haves

Experience thoughtfully integrating AI into work processes, decision-making, or problem-solving.
Experience in a tech company, partnering across China, Hong Kong, Israel, Taiwan or Singapore.
Experience using Asana project management software.
Experience photographing employees at company events using a DSLR or mirrorless camera.

Responsibilities

Manage end-to-end logistics including venue research, vendor coordination, internal communications, gifting, registration, catering, signage, shipping and on-site support.
Assist with on-site execution, including setup, food deliveries, guest check-in, troubleshooting, stakeholder support, and post-event pack-down, invoice routing, and retrospectives.
Assist Credo leadership in developing and implementing a community engagement strategy designed to further Credo’s company objectives.
Stay up to date on industry trends and make recommendations for adjustments to strategies and practices.
Maintain clear trackers, timelines, checklists, and project documentation, so the team always knows what is happening, who owns what, and what is due next.
Support event follow-ups, metric readouts, and other internal stakeholder summaries.
Measure and track progress on community engagement plans by analyzing feedback, insights, and consulting on action plans informed by data.
Capture learnings after events through feedback, retrospectives, and post-event notes to help the team improve future experiences.
Manage current inventory of Credo branded gifts for new hires and interns, including monitoring stock levels, coordinating reorders, liaising with vendors, and ensuring kits are accurately assembled and ready for distribution on time.
Support additional branded gift needs for employees throughout the year.
Work with the Marketing Communications Brand team to develop new ideas for promotional items for employees.
Serve as the liaison with relevant vendors, answer employee community engagement questions, submit purchase orders, and perform other duties as assigned.