Senior Community Coordinator I (Aboussie Pavilion)

WinnCompanies•St. Louis, MO

7d•$28 - $33•Hybrid

About The Position

Connected Communities is a non-profit organization focused on creating and growing community-based programs and services that support residents of affordable and mixed-income housing. They work as the backbone for collective impact, collaborating with clients, property management, and community partners to establish shared goals, fund, and implement strategies. WinnCompanies is seeking a Senior Community Coordinator I for Aboussie Pavilion, a housing community in St. Louis, MO. This role is a key part of the property management team, aiming to enhance the quality of life within the property by focusing on six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement, and Economic Mobility. The coordinator will use community assessments and one-on-one coaching to identify needs, build a network of partners, and coordinate resources, interventions, programs, and engagement opportunities. The role also includes providing concierge and administrative support.

Requirements

High school diploma or GED equivalent.
Bachelor's degree in Social Work, Business, Public Policy or related field.
3-5 years of relevant work experience.
Bilingual in English and Bosnian.
Past experience working in a resident service capacity at a multifamily property.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Advanced skills with Microsoft Office Suites and other web based applications.
Ability to produce complex documents, perform analysis and maintain databases.
Excellent customer service skills, positive attitude, and a strong work ethic.
Ability to manage multiple assignments and tasks.
Excellent organizational skills.
Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
Demonstrated success with partner management.
Ability to work with a diverse group of people and personalities.
Ability to adapt successfully to changing situations and environments.

Nice To Haves

HUD RSC certification.
Capacity to train and mentor others.

Responsibilities

Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.
Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.
Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
Share resources, best practices, provide guidance and technical support to team and staff within the region through regional staff training and 1:1 consultation.
Onboard and mentor new community coordinators within the region as assigned by the Regional Manger, Connected Communities.
Participate in departmental projects, working groups, and committees that directly support and enhance Connected Communities.
Support regional and departmental training by assisting in their planning and coordination. Present trainings in partnership with team members.
Actively participate in professional development opportunities provided by the region, department, and Winn.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families