Senior Communications Specialist - Asset Management Group Investment Office

PNC•Cleveland, OH

42d•$63,750 - $106,250•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Communications Specialist within PNC's Asset Management Group Investment Office organization, you will be based in Cleveland, OH, Pittsburgh, PA or Philadelphia, PA. As a Senior Communications Specialist for the Asset Management Group Investment Office, you will have cross-functional responsibilities that will be split primarily between collateral administrative support (shared mailbox maintenance, request delegation, material review, approval coordination) and conference/event planning.

Requirements

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Microsoft Office Suite expertise
Experience using SharePoint
Ability to prioritize projects, multi-task, and meet deadlines
Strong written and oral communication skills
General knowledge of graphics/photo-editing software preferred
Seismic and Photoshop experience preferred
Branding
Change Management
Creative Process
Design Thinking
Digital Marketing
Media Relations
Prioritization
Strategic Communication Planning
Strategic Planning
Copywriting and Editing
Data Gathering and Analysis
Decision Making and Critical Thinking
Effective Communications
Influencing
Media Channel Management
Organizational Communications
Planning: Tactical
Strategic

Responsibilities

Executing conference and event planning tasks. This includes initial outreach with business partners to verify participation, securing venues and resources, sourcing giveaways, executing and hosting post-event debrief meetings.
Coordinating event scheduling details, including speaker availability, presentation materials (when applicable), and communicating updates with internal and external business partners.
Assisting in the management of various team mailboxes, triaging and dispositioning emails received.
Ensuring collateral is current, accessible and aligned across various profiles.
Assisting in the management of collateral particularly around managing expirations and required reviews.
Assisting in collateral submissions for legal and compliance approval. Coordinating material approval routings.
Maintaining and updating materials across our shared drives and content management platform (Seismic). Editing, formatting and maintaining photos in Photoshop.
Support the development, review and distribution of communications.
Provide day-to-day administrative support.
Helps design, develop, produce and consult on a variety of internal and external communications.
Supports the planning and research for - and development of - communications.
Helps ensure clarity, accuracy, and strategic alignment of message on all aspects of a communication.
Proactively collects and synthesizes data in order to identify trends. Readily identifies tactical implications.
Actively participates on cross-functional teams, helps influence outcomes, and evaluates success as appropriate. This includes following established processes and protocols for reviews and approvals, including coordination with legal, compliance, finance, risk and / or other key partners.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service