Senior Communications Specialist

Caterpillar Inc.•Peoria, IL

1d•$112,710 - $169,060•Onsite

About The Position

Caterpillar has an exciting opportunity for a Senior Communications Specialist. As a Senior Communications Specialist, you will play a crucial role in driving the effectiveness, adoption and continuous improvement of Caterpillar’s communications technology ecosystem, with a primary focus on Cat@work (Unily CMS). The position supports technology that allows communications professionals to independently and effectively deliver targeted, high-quality communications.

Requirements

3-5 years of progressive experience in communications, with demonstrated work in website management or communications strategy.
Familiarity with communications tools (content management systems, email platforms, analytics tools, writing tools)
Communicating for Impact
Planning and Organizing
Internal Communications Expertise
Effective Measurement
Relationship Management & Consulting
Ability to manage multiple priorities, timelines and stakeholders
Bachelor’s degree and/or equivalent experience

Responsibilities

Serve as a core member of the Cat@work admin team, maintaining strong platform expertise and governance alignment
Provide day-to-day support, troubleshooting and coaching for CMS users
Lead ongoing optimization of Cat@work, including: Site structure, content experience and usability improvements, Governance standards, permissions and best practices
Oversee creation and management of read access (RA), security, and targeting groups
Support platform enhancements and long-term roadmap execution in partnership with the Cat@work Product Owner
Manage Unily release planning, testing and implementation support
Lead Cat@work-level reporting and analytics (site performance, usage, adoption)
Provide recommendations based on analytics to improve intranet experience
Partner with the AI & Impact Lead role for deeper analytics and enterprise-wide reporting
Lead and support additional key communications tools and platforms, including: Broadcast Center (internal email platform) adoption and usage, Grammarly enterprise management
Serve as a connector between communications needs and technical capabilities, translating business requirements into scalable platform solutions
Partner with IT, Digital Workplace, and platform vendors to align configurations, integrations, and enhancements
In partnership with the Cat@work Product Owner and Integrated Communications team, drive adoption and effective use of communications tools through: Training sessions, workshops and office hours, Playbooks, templates and governance resources, Ongoing coaching and user support
Lead CMS user upskilling and training aligned to Cat@work best practices
Partner with Integrated Communications and other teams to improve: Planning discipline (shift from reactive to proactive), Audience strategy and segmentation, Intentional channel usage