Senior Communications Specialist

Caterpillar Inc.Peoria, IL
$112,710 - $169,060Onsite

About The Position

Caterpillar has an exciting opportunity for a Senior Communications Specialist. As a Senior Communications Specialist, you will play a crucial role in driving the effectiveness, adoption and continuous improvement of Caterpillar’s communications technology ecosystem, with a primary focus on Cat@work (Unily CMS). The position supports technology that allows communications professionals to independently and effectively deliver targeted, high-quality communications.

Requirements

  • 3-5 years of progressive experience in communications, with demonstrated work in website management or communications strategy.
  • Familiarity with communications tools (content management systems, email platforms, analytics tools, writing tools)
  • Communicating for Impact
  • Planning and Organizing
  • Internal Communications Expertise
  • Effective Measurement
  • Relationship Management & Consulting
  • Ability to manage multiple priorities, timelines and stakeholders
  • Bachelor’s degree and/or equivalent experience

Responsibilities

  • Serve as a core member of the Cat@work admin team, maintaining strong platform expertise and governance alignment
  • Provide day-to-day support, troubleshooting and coaching for CMS users
  • Lead ongoing optimization of Cat@work, including: Site structure, content experience and usability improvements, Governance standards, permissions and best practices
  • Oversee creation and management of read access (RA), security, and targeting groups
  • Support platform enhancements and long-term roadmap execution in partnership with the Cat@work Product Owner
  • Manage Unily release planning, testing and implementation support
  • Lead Cat@work-level reporting and analytics (site performance, usage, adoption)
  • Provide recommendations based on analytics to improve intranet experience
  • Partner with the AI & Impact Lead role for deeper analytics and enterprise-wide reporting
  • Lead and support additional key communications tools and platforms, including: Broadcast Center (internal email platform) adoption and usage, Grammarly enterprise management
  • Serve as a connector between communications needs and technical capabilities, translating business requirements into scalable platform solutions
  • Partner with IT, Digital Workplace, and platform vendors to align configurations, integrations, and enhancements
  • In partnership with the Cat@work Product Owner and Integrated Communications team, drive adoption and effective use of communications tools through: Training sessions, workshops and office hours, Playbooks, templates and governance resources, Ongoing coaching and user support
  • Lead CMS user upskilling and training aligned to Cat@work best practices
  • Partner with Integrated Communications and other teams to improve: Planning discipline (shift from reactive to proactive), Audience strategy and segmentation, Intentional channel usage

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
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