Senior Communications Partner

Novo Nordisk • Clayton, NC

1d • Onsite

About The Position

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world. In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you’ll join a global network of manufacturing professionals who are passionate about what they do.

The Position Plan, develop & implement site specific internal communication strategy and tactics to support business success. Serve as a trusted advisor to senior-level leadership. Coordinate with Public Affairs & Communications on all external communications, as warranted. Advise and collaborate with regional and global colleagues. Develop & execute communication programs, coach & develop senior executives to support communications & change management activities for successful implementation of projects, initiatives & strategy. Manage complex campaigns, meetings, events, tours, visitors, as required.

Relationships Reports to VP / Senior Director / Director.

Essential Functions Partner with senior-level management & NN Communication partners to develop & implement communication plans according to business needs, including strategy comprehension, change management, organizational culture and employee engagement Communicate & drive activities that clarify the direction & importance of the site business strategy, create buy-in, foster culture and engage employees at all levels Collaborate & act as contact for corporate initiatives to raise awareness of business initiatives Develop internal communication strategy aligned with corporate, & other communication priorities & strategy Coach & develop senior-level leaders in effective communication strategies Develop tools and methods to bridge communication gaps between senior leadership and the shop floor—such as All Hands meetings and Leaders Forums—while advising leaders on communication plans, messaging, and execution, and providing ongoing feedback Ensure synergy with external communications & public affairs campaigns (i.e. groundbreaking ceremonies, milestone celebrations, crisis communications, issues management, community relations, employer branding & other engagements with VIP stakeholders & officials) Lead strategy for communication channel solutions (SharePoint, digital news, digital signage, digital workplace applications, etc.); support execution team with direction, troubleshooting & best practices to ensure “news” content is timely, relevant and disseminated in a strategic, coordinated manner Plan & execute processes, materials & meetings with extraordinary attention to detail for senior-level professionals Lead meeting execution to include contributing to topics and leadership message development, as well as logistics and event execution, in partnership with IT, facilities and administrative staff Responsibly manage team budgets and follow procurement and sourcing policies and procedures to maximize return on investment Identify & supervise external contractors and agencies, as necessary, to successfully implement communications activities Prepare executive communications (i.e. presentations, talking points, emails, news articles, Viva posts, photos and videos) for site leader for lateral & elevated audiences Create, review and approve communication drafts and plans as needed, to include messages of a sensitive, urgent, or nuanced nature for an audience of diverse needs & perspectives Drive & support cross-organizational projects, work groups and initiatives Develop editorial calendar for business-relevant news distribution; strategize using a variety of approaches and communication channels Ensure brand consistency and adherence to corporate visual identity Manage internal approvals of various communications Ensure compliance to local Visitor Policy in partnership with Facility Services Follow all safety & environmental requirements in the performance of duties Other accountabilities, as assigned

Physical Requirements Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.)

Requirements

• Bachelor's Degree in Organizational Communications, Public Relations, Organizational development or related field with a minimum of seven (7) years of strong experience in strategic planning & implementation of organizational communications &/or change management required.
• "A designer’s eye" with the ability to produce and/or guide creation of visually innovative and compelling internal and external communications materials and content required.
• Highly collaborative and ready to take direction but shows clear initiative and capacity to take primary responsibility on certain projects and see them through to completion is required.
• Ability to work well under pressure, and to deal with competing priorities, multiple key stakeholders and a changing business environment is required.
• Support of multi-shift manufacturing or pharmaceutical organization required.
• Advanced knowledge & experience with MS PowerPoint required.
• Proficient in MS SharePoint & other Microsoft applications required.
• Extremely savvy in understanding and utilizing the latest comms tools and technologies successfully.
• Proven successful experience and examples of managing and creating compelling content is required.
• Strong knowledge of business & communication challenges required.
• Demonstrated experience & excellence in coaching & meeting facilitation required.
• Exceptional writing skills and content development experience to produce engaging, channel appropriate communications is required.
• Outstanding, verbal & public speaking communication skills required.
• Outstanding organization & planning skills for development & execution of programs required.
• Self-motivated; capable of anticipating needs/opportunities and rising to meet them is required.
• Excellent project and time management skills required.
• Demonstrated ability to leverage emerging technologies, including artificial intelligence–enabled tools, to enhance communication strategy development, content creation, insight generation, and workflow efficiency while adhering to company policies and ethical standards, required.
• Proven ability to meet deadlines required.

Nice To Haves

• Master’s Degree in Organizational Communications, Public Relations, Organizational development or related field from an accredited university preferred.
• Proficient with photography & video editing & production skills preferred.

Responsibilities

• Plan, develop & implement site specific internal communication strategy and tactics to support business success.
• Serve as a trusted advisor to senior-level leadership.
• Coordinate with Public Affairs & Communications on all external communications, as warranted.
• Advise and collaborate with regional and global colleagues.
• Develop & execute communication programs, coach & develop senior executives to support communications & change management activities for successful implementation of projects, initiatives & strategy.
• Manage complex campaigns, meetings, events, tours, visitors, as required.
• Partner with senior-level management & NN Communication partners to develop & implement communication plans according to business needs, including strategy comprehension, change management, organizational culture and employee engagement.
• Communicate & drive activities that clarify the direction & importance of the site business strategy, create buy-in, foster culture and engage employees at all levels.
• Collaborate & act as contact for corporate initiatives to raise awareness of business initiatives.
• Develop internal communication strategy aligned with corporate, & other communication priorities & strategy.
• Coach & develop senior-level leaders in effective communication strategies.
• Develop tools and methods to bridge communication gaps between senior leadership and the shop floor—such as All Hands meetings and Leaders Forums—while advising leaders on communication plans, messaging, and execution, and providing ongoing feedback.
• Ensure synergy with external communications & public affairs campaigns (i.e. groundbreaking ceremonies, milestone celebrations, crisis communications, issues management, community relations, employer branding & other engagements with VIP stakeholders & officials).
• Lead strategy for communication channel solutions (SharePoint, digital news, digital signage, digital workplace applications, etc.); support execution team with direction, troubleshooting & best practices to ensure “news” content is timely, relevant and disseminated in a strategic, coordinated manner.
• Plan & execute processes, materials & meetings with extraordinary attention to detail for senior-level professionals.
• Lead meeting execution to include contributing to topics and leadership message development, as well as logistics and event execution, in partnership with IT, facilities and administrative staff.
• Responsibly manage team budgets and follow procurement and sourcing policies and procedures to maximize return on investment.
• Identify & supervise external contractors and agencies, as necessary, to successfully implement communications activities.
• Prepare executive communications (i.e. presentations, talking points, emails, news articles, Viva posts, photos and videos) for site leader for lateral & elevated audiences.
• Create, review and approve communication drafts and plans as needed, to include messages of a sensitive, urgent, or nuanced nature for an audience of diverse needs & perspectives.
• Drive & support cross-organizational projects, work groups and initiatives.
• Develop editorial calendar for business-relevant news distribution; strategize using a variety of approaches and communication channels.
• Ensure brand consistency and adherence to corporate visual identity.
• Manage internal approvals of various communications.
• Ensure compliance to local Visitor Policy in partnership with Facility Services.
• Follow all safety & environmental requirements in the performance of duties.
• Other accountabilities, as assigned.

Benefits

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior