About The Position

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society, and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities. Our Marketing and Communications team aspires to drive innovation and be the industry leader in client engagement. Our versatile and knowledgeable team works collaboratively with business partners to enhance client experience, creating value at every point of contact. We think strategically and align our initiatives to help our organization achieve its business objectives. As the Senior Communications Consultant, you will lead the development and execution of strategic communication initiatives, primarily focused on issues management, crisis response, and media relations, helping protect and strengthen Co-operators reputation. You will utilize your highly developed communication planning, relationship-building, and business skills to drive the delivery of programs that support our strategic initiatives. You are a strong writer, sound strategist, and calm, trusted advisor who can navigate complexity, exercise sound judgement and critical thinking, and deliver clear communications in a fast-paced environment. You will coach, provide guidance, feedback and support the team to enhance corporate communications to protect and advance business goals, leaders, and brand awareness.

Requirements

  • 7 to 10 years of experience in communications.
  • A post-secondary diploma in communications, public relations, journalism or a related discipline.
  • Expert knowledge in the theory and application of communication principles, media relations and public relations best practices.
  • Expert knowledge in the evolving digital media landscape including established relationships with top-tier media covering business, finance, technology, and lifestyle.

Nice To Haves

  • Accreditation from the Canadian Public Relations Society (APR) or International Association of Business Communicators (ABC) is an asset.
  • Bilingualism in French and English is an asset

Responsibilities

  • Providing expert counsel during sensitive or high-profile situations; develops timely and effective response strategies and serves as a key advisor to internal leaders on reputational risk and stakeholder communications.
  • Monitoring and incorporating best practices and trends in communications planning, strategy and measurement to improve processes and procedures.
  • Implementing approved crisis management communication processes including advising, monitoring, reporting, and executing communications strategies.
  • Communicating with key stakeholders across the organization regarding sensitive, complex, or confidential issues to achieve optimal business outcomes.

Benefits

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Volunteer opportunities to give back to your community.
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