Senior Communications Associate

Reingold Inc•Alexandria, VA

2d•$59,000 - $87,400•Hybrid

About The Position

Reingold is seeking a Senior Communications Associate to manage and execute telehealth implementation campaigns that advance healthcare access and digital health equity. The role develops outreach and implementation campaigns to promote adoption of programs, technologies, and services across the Veterans Health Administration, particularly those serving historically underserved, rural, and marginalized Veteran populations. Working with program leadership, clinical teams, outreach specialists, implementation managers, communications professionals, community partners, VA medical centers, and other VA partners, the associate communicates agency initiatives through clear and effective tactics. The position develops outreach strategies to build awareness of telehealth programs and services, encourage provider and staff adoption, and connect Veterans with available care. This is a hybrid role requiring at least two days per week at Reingold’s Alexandria, Virginia headquarters or one day per week at its Raleigh, North Carolina office. The position has no direct reports but is expected to mentor junior teammates and lead by example and influence.

Requirements

Bachelor’s degree in communications, marketing, public relations, public health, health communication, journalism, business, or a related field.
At least 4 years of progressively responsible experience in integrated communications, implementation campaigns, marketing, outreach, public education, campaign management, or a related discipline.
Demonstrated experience planning and executing multichannel campaigns from strategy through measurement and optimization.
Ability to translate complex health, policy, program, or technology information into clear, compelling, audience-appropriate content.
Experience coordinating cross-functional teams and managing schedules, approvals, deliverables, dependencies, and competing priorities.
Strong stakeholder engagement, facilitation, writing, editing, presentation, and client-service skills.
Proficiency with Microsoft 365 and collaboration tools such as Microsoft Teams and SharePoint.
Highly organized, proactive, tactful, collaborative, and able to exercise independent judgment in a remote work environment.
Must have an active U.S. Public Trust determination or the ability to obtain one.
Must be authorized to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Must be able to obtain and maintain a U.S. government security clearance if required.

Nice To Haves

Experience facilitating virtual training or forums.
Experience using research, feedback, and performance data to refine messages, channels, and campaign tactics.
Experience leading or executing communication strategies with the VA or within the healthcare industry.

Responsibilities

Develop and manage telehealth implementation campaigns to drive provider and staff adoption across VA.
Create deployment outreach campaign plans covering branding, targeted messaging, and stakeholder coordination.
Produce campaign toolkits, including scripts, multimedia, print materials, and videos.
Work with VA stakeholders to plan and support virtual forums, webinars, and training sessions for large audiences using Microsoft Teams.
Prepare telehealth demonstrations, presentations, and training assets for forums and Train-the-Trainer events.
Provide live production and logistical support, including attendance tracking, chat support, troubleshooting, and session recording.
Coordinate outreach events such as town halls, leadership briefings, status calls, and Q&A sessions.
Track and report impact metrics, including adoption, retention, help desk volume, and attendance.
Support VA Trainers, Superusers, and Champions with materials to boost site-level adoption.
Mentor junior teammates and lead by example and influence.