Senior Communications Advisor

City of Edmonton•Edmonton, AB

1d•CA$103,421 - CA$129,972•Hybrid

About The Position

The City Operations Department, comprising nearly 5,500 employees across Edmonton Transit Service (ETS), Fleet and Facility Services (FFS), Waste Services, and Parks and Roads (PARS), is seeking a Senior Communications Advisor. This role will lead a team within the Parks and Roads branch, supporting the Safe Mobility and Technical & Regulatory Services portfolios. The Senior Communications Advisor will be responsible for leading and supervising a team of communications professionals, providing daily communication services, and offering strategic communication advice and planning. This includes staff development, overseeing the creation and delivery of high-quality communications products, and providing strategic counsel to business partner leadership teams. The position requires a proactive approach to issues management, strong collaboration skills, and the ability to thrive in a fast-paced environment.

Requirements

University graduation in a communications, public relations, or related field supplemented by a minimum of four (4) years of progressively responsible experience in a designated public relations, public affairs, or public information position
Minimum (2) years of communications experience in a similar organization
One (1) year of experience in a related supervisory capacity
Diploma in a communications, public relations, or related field supplemented by a minimum of six (6) years of progressively responsible experience in a designated public relations, public affairs, or public information position
Minimum two (2) years of communications experience in a similar organization
One (1) year of experience in a related supervisory capacity
Extensive knowledge of the requirements of mass communication media, internal and external communications planning and public relations principles and practices
Demonstrated experience in a supervisory role supplemented by demonstrated collaborative and team building skills
Experience in successfully creating, developing, Implementing and evaluating communication plans
Extensive traditional media relations understanding and experience
Digital and social media understanding and experience
Superior issues identification and management skills
Ability to work in a fast-paced environment with multiple projects and competing deadlines

Nice To Haves

Accreditation in the International Association of Business Communicators (IABC) or Canadian Public Relations Society (CPRS)

Responsibilities

Develop, supervise and motivate a team of high-performing communications and marketing professionals to produce excellent work for business partners and the people of Edmonton
Responsible for staff, onboarding, offboarding, and resource planning
Assess skills and training needs of team members
Accountable for approving time entry, conducting formal and informal performance reviews and evaluations, resolving conflicts, and guiding staff to appropriate internal resources
Provide ongoing coaching and mentorship
Manage staff schedules and priorities to ensure consistent support to respective client group
Ensure proper processes and approvals are followed and implemented by team members
Oversee the development, coordination, and delivery of high quality communications products that promote and enhance the City's image, brand, and reputation
Provide guidance to staff in the areas of communications strategy and plans, messaging, tactics, and challenges
Coordinate and approve responses to public, Council, and media inquiries
Provide strategic communications consultation and advice to business partner leadership teams
Provide direct strategic and tactical communications support for complex and/or high profile projects, initiatives or programs