Senior Commercial Title Officer (Remote)

First American•Lake Mary, FL

2d•$67,200 - $89,600•Remote

About The Position

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Identify issues and work with customers, attorneys and lenders in an advisory capacity to resolve issues impacting title insurability prior to closing. Communicate with clients and third parties to obtain documentation to clear title related issues such as missing information, incomplete, inaccurate or contradictory information contained in the title commitment, in accordance with internal and external policies and regulations. The Title Officer may specialize in commercial, industrial or residential titles or be proficient in all three. In some locations/regions, the Title Officer is a full-service role and may perform search, title examination and other duties as part of the review and clearing of title. This role may be part of a centralized title group, work independently or be in an escrow branch office.

Requirements

Through experience, has encountered a wide range of issues and situations and has demonstrated mastery of skills.
Familiar with all aspects of title work
Flexible with the ability to multi-task and work in a fast-paced environment to handle all aspects of title support
Strong verbal and written communication skills
Strong customer service orientation
Strong analytical and problem-solving skills
Strong detail orientation
Able to meet deadlines under pressure
High School diploma or equivalent
5-7 years directly related experience

Responsibilities

Examines all classes of title searches including difficult title orders such as insurance of commercial leaseholds, trust indentures, contracts, operating agreements and other highly involved property interests.
Act in an advisory capacity; decisions regularly involve resolving unique and complex situations.
Reconciles title problems and accepts responsibility for loss claim investigation
May be team leader for a unit consisting of examiners, searchers or other title staff; may provide input to staff selection, performance feedback
Analyzes records, such as mortgages, liens, judgments, easements, vital statistics, plat and map books, and property surveys to determine ownership and legal restrictions and to verify legal description of property and completeness of records
Analyzes the effect of probate, foreclosures, building court cases, and bankruptcy proceedings on title insurance
Review and approve a variety of documentation including deeds, operating agreements, trusts, wills, affidavits of heirships, corporate resolutions, partnership agreements, and state filed Articles of Incorporation and Articles of Organization
Selects appropriate write-ups for commitments and policies for both standard and extended coverage
Forms and maintains business partnerships with clientele.
May participate in business development activities to maintain existing clients and acquire new clients and attend customer visits with sales personnel and/or provide formal training/classes
Uses technical bulletins and other resources to evaluate and resolve problems
May price commitments, endorsements, policies and guarantees using predetermined schedule of fees and charges
In some regions/locations, consult with attorneys to review search packages and on matters that require escalation
May provide underwriting interpretation within established guidelines