Senior Commercial Security Systems Technician
About The Position
We are seeking an experienced Commercial Security Service Technician to join a growing team supporting commercial security systems throughout North Florida and South Georgia. This role is ideal for a technician with strong troubleshooting abilities, excellent customer service skills, and hands-on experience with access control, CCTV, intercom, and gate control systems. The position offers the opportunity to work with a variety of cutting-edge physical security technologies while servicing customers in industries including healthcare, education, government, municipalities, and commercial businesses.
Requirements
- 5+ years of commercial low-voltage installation and service experience
- Experience with access control and CCTV systems
- Experience with intercom and gate operator/control systems
- Conduit installation experience
- Strong troubleshooting and diagnostic skills
- Professional customer service and communication abilities
- Valid driver's license with a clean driving record
- Ability to work independently and manage multiple service calls
Nice To Haves
- Experience with Brivo, Openpath, PDK, Genea, Verkada, Avigilon Alta, LenelS2, Genetec, Kantech, DoorKing, LiftMaster, ButterflyMX, Aiphone, 2N, Akuvox, HySecurity
- Commercial locksmithing
- Automatic door systems
- AAADM Certification
- BASA/FASA Certification
- Fire door inspections
- Strong technical aptitude and a willingness to learn
Responsibilities
- Install, service, troubleshoot, and maintain commercial security systems
- Install and support access control, IP video surveillance (CCTV), intercom, gate control, and automatic door systems
- Install commercial door hardware and electrified locking hardware
- Pull low-voltage cable and install conduit in commercial environments
- Diagnose and resolve system issues independently in the field
- Train end users and customers on system operation and best practices
- Complete service reports and documentation using mobile applications and technology
- Estimate labor and material requirements for small service projects
- Maintain a safe, clean, and professional work environment
- Deliver exceptional customer service while representing the company on-site
Benefits
- Company Vehicle & Fuel Card
- Company Phone
- Health Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Training & Manufacturer Certifications
- Monday-Friday Schedule
- Direct Access to Company Leadership
- Career Growth Opportunities
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
