Security Systems Technician

O'Reilly Auto Parts • Headquarters, KY

1d • Onsite

About The Position

The Security Systems Technician oversees the full lifecycle of CCTV and security system projects, from equipment ordering and installation to ongoing maintenance and repair. It manages inventory and tracks parts usage while ensuring all project records, documentation, and updates remain accurate and current. The position works closely with vendors, Field Teams, and Store leadership to keep timelines on track and resolve issues quickly. Responsibilities include preparing proposals and invoices, supporting software training, fulfilling video‑footage requests, and designing or updating camera layouts. The technician also troubleshoots system and hardware issues to reduce downtime and control costs.

Requirements

• Clear, professional communication skills when coordinating with Stores, Field Teams, Vendors, and internal departments.
• Ability to read and interpret floor plans, follow technical documentation, and create accurate camera placement layouts.
• Strong organizational skills, including managing multiple tasks, maintaining accurate records, and meeting deadlines.
• Proficiency with CCTV systems, IP cameras, DVR/NVR platforms, and basic networking concepts such as connectivity testing and device configuration.
• Strong troubleshooting ability for hardware, software, and network‑related camera issues.
• Ability to read and interpret floor plans, follow technical documentation, and create accurate camera placement layouts.
• Configure CCTV systems (analog and IP cameras), NVR/DVR platforms, and access control systems, with working knowledge of networking fundamentals including TCP/IP, routers, switches, and VLANs.

Responsibilities

• Manage ordering, shipping, and tracking of all CCTV and security camera equipment.
• Complete new camera installations within established timelines and project deadlines.
• Diagnose and resolve camera and system issues in collaboration with Technicians, Store Teams, and IT Support.
• Submit, update, and oversee work orders to ensure accurate documentation and timely completion.
• Review vendor proposals and invoices, verify accuracy, identify discrepancies, and route for approval.
• Retrieve, archive, and distribute video footage for Field Teams, Legal, insurance partners, and law enforcement.
• Create and update camera placement plans on store layouts and submit designs for approval.
• Maintain clear, consistent communication with internal Teams, Stores, Field Teams, Vendors, and Technicians.
• Update spreadsheets, manage incoming calls and emails, and follow up to keep tasks and projects moving.
• Participate in cross‑training within the Loss Prevention department to support broader team functions.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed