About The Position

Zensurance is seeking a Senior Commercial P&C Underwriter to join their Underwriting Team. This role leverages technology to empower underwriters and deliver exceptional value to brokers and insurance partners. The position requires a passion and persistence for positive outcomes and excellent customer experiences. The Senior Commercial P&C Underwriter will evaluate submissions and applications for new and existing policies, manage broker referrals, and collaborate on initiatives crucial to portfolio success. They will also influence product development and competitiveness through insights on appetite and pricing. This is a remote-first role within Canada.

Requirements

  • 5+ years of commercial underwriting experience, with a strong background in property & casualty (P&C).
  • Experience with Errors & Omissions (E&O), or Medical Malpractice (MedMal) would be considered an asset.
  • CIP, CRM or FCIP designation is an asset.
  • Solid understanding of commercial wordings and pricing strategies.
  • Advanced skills with MS Office Suite, including Word, PowerPoint, and Excel.
  • Experience with Google Workspace, Zoom, Slack, Salesforce, or similar office tools would be considered an asset.
  • Strong problem-solving and analytical skills.
  • Big picture thinking and solution-oriented mindset.
  • Able to communicate professionally and effectively with internal and external stakeholders, both verbally and written, and build strong relationships.
  • Able to effectively collaborate with team members, lead in group settings, and take ownership of projects as assigned.
  • Ability to maintain confidentiality and use discretion when handling sensitive data.

Nice To Haves

  • Experience with Errors & Omissions (E&O), or Medical Malpractice (MedMal)
  • CIP, CRM or FCIP designation
  • Experience with Google Workspace, Zoom, Slack, Salesforce, or similar office tools

Responsibilities

  • Underwrite and manage a book of business that spans a wide-range of segments including contractors, realty, hospitality, retail, professional risks (misc E&O & tech), and MedMal risks (beauticians, sports/fitness, healthcare).
  • Meet SLA, premium, and bind ratio targets while maintaining a disciplined underwriting approach.
  • Manage claim reviews on new and existing policies and provide recommendation on pricing, loss mitigation, and overall viability of the account.
  • Contribute to operational efficiency, ensuring streamlined processes and data-driven decision-making.
  • Partner and collaborate with fellow Underwriters, Underwriting Specialists, and the Leadership Team to help shape the growth and profitability strategy for new and existing programs and appetite, including identifying and evaluating new program opportunities, developing underwriting guidelines/wordings/extensions, and evaluating current market offerings, pricing strategies, and trends that will help us to meet customer demands and expand our competitiveness in the marketplace.
  • Partner with the Insurance Analytics team to review and optimize Zensurance’s binding authority programs.
  • Develop and strengthen relationships with Zensurance brokers, acting as a trusted partner in the marketplace.
  • Negotiate with carrier markets on terms and conditions that fall outside of our in-house authority.
  • Maintain data integrity and adhere to underwriting standards and practices in order to support all underwriting processes, minimize risk, ensure compliance, and help achieve team objectives.
  • Potential opportunity to assist with auditing of in-house policies to confirm adherence to underwriting guidelines and authorities.
  • Mentor and guide fellow team members, sharing expertise and fostering their professional growth.
  • Other duties as assigned.

Benefits

  • Home office allowance
  • Top-tier tech: "Office in a box" with all necessary tech equipment
  • Half days before public holidays
  • Flexible health and dental plans for families, including mental health support
  • Health & personal spending accounts
  • Parental leave top-up
  • Education assistance reimbursement for courses, conferences, books, and memberships
  • Opportunities to learn from industry experts and grow career
  • Weekly Friday huddles
  • Virtual & in-person team-building events
  • Annual discretionary bonus
  • Performance-based incentives
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