Senior Commercial Lines CSR
The Jonus Group•Fairfield, NJ
•Hybrid
About The Position
Established insurance agency is seeking a Senior Commercial Lines CSR to support the commercial department. This role partners closely with Account Executives and Producers to provide high-quality client service, assist with account retention, and support daily service operations. The position offers a collaborative team environment with exposure to a variety of commercial accounts.
Requirements
- Minimum 3 years of experience working with an independent brokerage or agency
- Holds an active P&C (Property and Casualty) insurance license
- Experience working in a team-based environment
- Strong client-facing customer service skills
- Experience with data entry and online quoting platforms
- Ability to manage multiple priorities and solve problems independently
Nice To Haves
- College degree preferred, but not required
Responsibilities
- Support Account Executives with day-to-day servicing of commercial accounts
- Respond to client inquiries regarding policies, coverage, and billing
- Assist with policy quoting, binding, issuing, and marketing for new and renewal business
- Identify account rounding opportunities and recommend additional coverage when appropriate
- Maintain accurate documentation within agency management software
- Provide administrative and back-office support to the commercial team
- Input and update account information within internal systems
- Collaborate with Producers and service team members to ensure client needs are met
- Participate in special projects and departmental assignments as needed
Benefits
- Commission opportunities
- Bonus potential
- Hybrid work flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
