Senior Commercial Lines Account Manager

The Jonus Group•Pittsford, NY

7h•$100,000 - $125,000•Onsite

About The Position

Seeking a highly experienced and motivated Commercial Lines Senior Account Manager to join a growing team. This is an in-office, full-time position where you will play a critical role in managing client accounts, providing advanced technical expertise, and delivering exceptional service. The role focuses on Commercial Property & Casualty Insurance and client success. The annual salary is $100,000–$125,000. Benefits include comprehensive medical benefits, paid time off, and paid holidays.

Requirements

Minimum of 15 years of experience in a Commercial Property & Casualty Insurance Agency, with a comprehensive understanding of coverages, underwriting, and rating concepts.
Must hold a New York State Property & Casualty insurance license or obtain one within an agreed timeframe.
Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Proficiency in analyzing and comparing insurance coverage options.
Familiarity with AMS360 workflows and document management systems.
Ability to sit or stand for extended periods (6–8 hours per day).
Frequent use of hands and fingers for typing and computer-related tasks.
Ability to view a computer screen for prolonged periods.
Ability to hear and understand speech in person and over the phone.

Nice To Haves

College degree preferred.
Industry designations such as ARM, CIC, or CPCU are preferred, or willingness to pursue further industry certifications.

Responsibilities

Maintain a 92% retention rate for client accounts.
Provide advanced technical expertise in analyzing client needs, coverage forms, and quotations for new and renewal business.
Manage all aspects of Commercial Lines Property & Casualty Insurance, including occasional client visits.
Design and manage the service platform to ensure client satisfaction.
Prepare marketing submissions, analyze carrier quotes, and make insurance program recommendations.
Ensure timely and professional responses to underwriters and adherence to best practices.
Prepare proposals, summaries of insurance, and stewardship reports.
Maintain renewal expirations to avoid lapses in coverage.
Adhere to credit and collection policies, invoicing standards, and risk management programs.
Maintain accuracy in agency management systems and adhere to AMS360 workflows.
Assist clients with claims submissions and provide guidance on coverage options.