Senior Commercial Lines Account Manager

Higginbotham • Ridgeland, MS

3d • Hybrid

About The Position

Provides prompt, accurate and courteous service to clients, producers, and company personnel, while offering a high level of support in obtaining, maintaining, expanding, and servicing commercial accounts. This role involves planning, designing, and implementing appropriate insurance programs, staying updated on carrier changes and laws, and providing technical support to producers. The position requires investigating and preparing proposals and applications, remarketing policies, and educating clients on audit procedures. It also involves managing workflow for efficient processing and representing the agency in client relations and carrier interactions.

Requirements

• 8+ years of Commercial Property & Casualty Insurance experience required
• Experience with knowledge of writing large complex accounts.
• Active General Lines or Property & Casualty License required
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Nice To Haves

• international accounts, oil & gas, healthcare, forestry, agriculture, aerospace and transportation preferred
• Certified Insurance Counselor (CIC) or equivalent designation strongly preferred
• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Responsibilities

• Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines
• Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly
• Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals
• Investigates, initiates and prepares necessary proposals and applications, submits them to appropriate insureds and carriers, obtains clients’ signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer
• Prepares summaries of insurance schedules and proposals for account review
• Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
• Consults, informs and educates audit procedures to clients
• Set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
• Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients’ needs and facilitate the processing of business

Benefits

• medical, dental, vision, prescription drug coverage
• 401K
• equity prescription incentive plan
• multiple supplemental benefits for physical, emotional, and financial wellbeing
• Company paid holidays, plus PTO
• Employee Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed