Senior Commercial Insurance Account Manager

The Jonus Group•La Mesa, CA

About The Position

Seeking an experienced Senior Commercial Insurance Account Manager to manage and grow a portfolio of commercial insurance accounts. The role focuses on building strong client relationships, delivering exceptional service, and fostering long-term client satisfaction. The ideal candidate has strong organizational skills, deep knowledge of the commercial insurance sector, and a proactive, solutions-oriented approach for a fast-paced, client-focused environment.

Requirements

At least 5–7 years managing commercial insurance accounts.
Proven expertise in client service, relationship management, and achieving growth targets.
Current and active Property and Casualty (P&C) insurance license required.
Strong understanding of commercial insurance lines, including property, liability, and workers’ compensation.
Excellent verbal and written communication skills for effectively addressing complex topics.
Proficiency with insurance management platforms, tools, and Microsoft Office Suite applications.
Strong organizational, analytical, and problem-solving skills.
Ability to work collaboratively within a team while independently managing responsibilities with professionalism.
Bachelor’s degree in Business Administration, Finance, Insurance, or a related field preferred, or equivalent professional experience.

Nice To Haves

Experience managing large or complex commercial insurance accounts.
Specialized certifications or advanced knowledge of niche insurance products or industries.
Proven adaptability to evolving market conditions and diverse client needs.

Responsibilities

Develop and maintain strong relationships with new and existing commercial insurance clients.
Manage a portfolio of commercial insurance accounts, ensuring coverage adequacy and timely resolution of client inquiries.
Collaborate with underwriters, carriers, and team members to negotiate favorable policy terms, conditions, and premiums.
Conduct risk assessments and recommend comprehensive insurance solutions to meet client needs.
Oversee account reviews, including policy renewals, endorsements, and adjustments.
Stay current on insurance products, market trends, and regulations to provide expert advice.
Lead the claims management process, ensuring smooth and efficient resolution.
Identify growth opportunities through cross-selling and upselling insurance products and services.
Deliver presentations and detailed reports to clients, outlining performance, trends, and recommendations.
Mentor and support junior account managers as required, promoting a collaborative team culture.