Senior Commercial HVAC Technician

Dover Corporation • Phoenix, AZ

5d

About The Position

Dover Food Retail’s AMS Group is seeking an experienced Senior Commercial HVAC Technician to install, maintain, and repair commercial HVAC equipment and ensure its performance and compliance with industry standards. The technician responds to customer needs as communicated by dispatchers and the Manager, diagnoses system problems, performs preventive maintenance, and communicates with clients about their HVAC needs and recommendations. The role also includes mentoring junior technicians, maintaining service records, and keeping current with industry trends, regulations, and safety practices.

The position involves working in varying environments and traveling 50% of the time or as required. The technician must comply with OSHA safety guidelines and protocols, be willing to work long hours on their feet, and participate in an on-call rotation that includes nights, weekends, and one or more holidays each year.

Requirements

• High school diploma or GED.
• Valid state driver’s license.
• 5–7 years of experience repairing and maintaining commercial HVAC equipment.
• EPA Certification: EPA 608 minimum Types I and II, or Universal Technician Certification.
• Personal hand tools; must have a complete set of hand tools required for the job.
• Ability to read, write, and speak English effectively.
• Strong customer service skills and a can-do attitude.
• Willingness to be cross-trained in commercial supermarket refrigeration systems.
• Ability to use computer software for work orders, schedules, and Excel.
• Strong knowledge of HVAC systems, heating, and air conditioning.
• Ability and willingness to mentor and train lower-level technicians.
• Self-motivated and able to work with very little supervision.
• Ability and willingness to work long hours on one’s feet and participate in the stated on-call rotation.
• Commitment to high standards for work quality, customer response, safety, financial performance, and team morale.
• Ability to comply with OSHA safety guidelines and protocols.

Nice To Haves

• Certification from a technical school or equivalent experience.
• Experience with commercial or industrial refrigeration systems.
• Spanish language skills.

Responsibilities

• Install, maintain, and repair commercial heating, cooling, and ventilation systems.
• Diagnose and troubleshoot HVAC system malfunctions and implement effective solutions.
• Perform routine inspections and preventive maintenance to support optimal equipment performance and efficiency.
• Lead, mentor, and train junior or lower-level technicians.
• Maintain accurate records of service calls, repairs, and maintenance activities.
• Communicate with clients to assess HVAC needs and provide recommendations.
• Respond to customer needs as communicated by dispatchers and the Manager.
• Stay current with industry trends, regulations, and best practices to support compliance and safety.
• Participate in an on-call rotation that includes nights, weekends, and one or more holidays each year.
• Travel 50% of the time or as required.
• Follow OSHA safety guidelines and protocols.

Benefits

• Medical, dental, and vision insurance, plus prescription drug coverage.
• Paid short- and long-term disability.
• Paid vacation and paid sick leave.
• 401(k) retirement plan with company match.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• 11 paid holidays annually.
• Ongoing education and training opportunities.
• Tuition reimbursement.
• Overtime opportunities for select roles based on workload. The posting notes that overtime availability depends on workload.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED